Audio Vision San Francisco

I read the reviews of this store, and I was curious to see how I would be treated on arrival. Thankfully, I had a great experience. The person who helped me was named Chris, and he was very friendly. I was looking for a pair of audiophile headphones, and he was very gracious. He allowed me to try all of the headphones to compare, and even offered my wife and I seats to sit down and really enjoy the listening experience. Unfortunately, it turns out that the store does not carry the particular model I'm looking for, but it was a great experience nonetheless. Of all the stores I visited in town, this was by far the best, at least for high-end gear. Pros: knowledgable salesppl, wide variety, high quality gear Cons: price more

As far as mid-to-high-end stereo shops go, Audio Vision has good products, good variety, and very knowledgable salespeople. Some of the salespeople I would even call outstanding in terms of friendliness, knowledge, and general customer service. But the owner is shockingly rude. I've never felt so belittled or insulted in a store as I did when speaking with him. Whether expounding on store policy (which is totally reasonable, but he's a jerk about explaining it), or his opinion on anything, he's rude, mean, and other words I won't write here. I'd be willing to pay retail at a shop like this where they have good listening rooms and a good staff, but I'll never go there again because of the owner's attitude. Pros: Everyone but the owne, Product Quality, Listening Rooms Cons: The Owner, The Owner, Prices more

If they show you a product they expect you to buy and can be very rude if you hesitate or decline. I spent $1500 for a defective unit. They were unable to replace it with a working unit and instead of refunding my money forced me to buy something in the store that I did not want. When they were already holding my money they didn't care at all if I would return as a customer. There are many other good options in the Bay Area to risk dealing with these people. Take my advice and find another store. Pros: Selection Cons: Bad ethics, Rude, Arrogant more

We went shopping three times in this store to make sure what we wanted was right. So in the end the owner says, well if you had bought from me the first time we would have knocked a few hundred off the products but since you wasted my time you can pay full price. The ultimate nerve of this sent us on our way. The prices are lower in Los Angeles and San Mateo by the way on the goods they carry. Pros: variety Cons: no honesty, no courtesy, questionable ethics more