Long story short, go here to get a car audio system installed. Victor, the owner, is very friendly, and willing to go the extra mile to get the job done right.
Long story is that I purchased my system on Ebay and was looking for someone local to install it for me. I'm fairly recent to Austin, so I don't know of any good places. So I read a bunch of reviews, and decided to check this place out.
I called to get a quote over the phone on how much it would be to hook up 2 12"" Kicker Soloberic L7s, a Kicker 30 band EQ, and a Kicker ZX1500.1 monoblock amp. I was told to come in to get a quote because Victor wants to look at everything and make sure he gives a quote that's fair to him and fair to me. So upon arrival. The place is pretty small looking on the outside, and honestly looked a little sketchy to me. I walk in and talk to Victor, and can see he's a guy that definitely is about good customer service. So I decided to ask him a bunch of questions to see if he'll be able to do what I want, and he assures me he'll get it done.
So I get my quote, which included adding Dynamat to my trunk, a yellow top battery, and a wiring kit. I drop the car off after being able to be scheduled very quickly which was a plus. I'm told it should be done that day most likely, the next afternoon the latest, but was going to be a day job at least for sure. I get a call shortly after it was dropped off and was informed that I needed a higher gauge wiring kit and the price would go up probably around $100 for that. I confirmed that it required a higher gauge, so no big deal. I also found out that I was going to need a little more dynamat than was ordered, but he didn't charge any extra for labor. He actually had another dynamat like material (just not as thick, but still a good product.) that he used and didn't charge me for the little extra. I later get a call saying that he's having issues getting the amp to give juice to the speakers. He said he'll work on it for about another hour or so before closing up for the night - this was at 5PM already, I dropped it off at 8AM, so he's already a full day in and was still willing to give it more time instead of going home on a Friday night. He ultimately calls me back with the bad news that the amp I purchased was bad. It wasn't powering on.
I purchased the amp online, and no one was open to contact about my exchange, and I was eager to get it in. I decided to purchase a replacement at another local shop cause unfortunately Victor wasn't able to get me the same one at his shop. I brought it back to him and at no extra charge he mounted the amp to the box, got it wired up, tuned the amp and EQ, and called me with the good news that it was working, and it's insanely loud...and it definitely is! Very happy with my experience. Victor is a stand up guy, answered my call at 7:30 at night, and is good at what he does. I ended up only paying about $100 more than expected, so there was no bait and switch trick like a lot of places I know back in CT used to try to do and I'm sure do at other places around here as well.
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