This rating is for Porsche of Bethesda . I recently had a low battery issue on my 2019 Porsche Cayenne S and was dealing with the senior service person Louis Pradel. EXCELLENT just does not do him justice.... Louis and the Porsche Dealership goes above and beyond in customer service- but in this case Louis interfaced with Porsche and resolved my issues better and faster than I thought possible. Louis worked with Porsche and had the issue resolved within one day ... I am a loyal Porsche customer, and had just ordered a 2024 Cayenne S - Porsche not only makes GREAT cars, but has exceptional service and staff like Louis Pradel that make Porsche unique. This is the third time I have come to Porsche of Bethesda for various services and they are always helpful, efficient and makes owning a Porsche a great experience all around.
Thank you Louis and Porsche of Bethesda!
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