I went in to the store to buy a new phone. I told the man up front that I was there to get a new phone so I could sync it to the bluetooth on my new car. I told him that I was on my way to the car dealership. He then proceeded to talk me in to a more expensive plan and, then, without going to the back to look, he informed me that they were sold out of the phone. I then said that I wanted to revert back to my original plan. The salesman, Allen, said I could not revert back to my former plan. I told them I wanted the phone or my old plan reverted. After basically throwing a fit the manager, Corey, reluctantly gave me my old plan.
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