Atlas/Trillo Heating & A/C-Since 1953

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1965 Kyle Park Ct
San Jose, CA 95125

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(408) 479-3731
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Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Atlas/Trillo Heating & A/C-Since 1953 - San Jose, CA
Reviews
( 36 )
( 0 )
( 0 )
( 0 )
( 2 )

Best

I saw one of their specials for a furnace replacement so I called to get more information. They came the following day and installed my new furnace as a great price. I didn't have...

Worst

They installed a complete Infinity system in 2005.\r \r In the first month I had to call them twice to re-adjust the system, and they came in saying they do not know much about ...

Top notch 7/8/2011

Top notch!! Everyone with whom I came in contact. Tamim, Jose, Steve and Diana were patient and friendly and knowledgeable. Genuinely concerned that I was completely satisfied. more

Knowledgeable 7/6/2011

Wish I could remember the name of repairman who first came out -VERY knowledgeable. more

I was not made to feel ""vulnerable"" 6/30/2011

I appreciate that I was not made to feel ""vulnerable"" due to lack of knowledge. more

Very valuabe 6/28/2011

Javier is a very knowledgeable worker. Very valuable employee. more

Courteous and efficient worker 6/23/2011

Sonny communicated well and followed up on questions. Leo was a courteous and efficient worker- working alone and on schedule! more

Communication is key 6/16/2011

So far everything has been fine. Communication is key in making a company run correctly. So far my concerns and questions have been answered. more

Outstanding tech 6/13/2011

Demonstrated strong mechanical skills, conscientious and was very motivated in endouring customer satisfaction. Is a very hard working employee and has excellent procedure process knowledge and was able to effectively work independently. Is a valuable asset to Atlas + Trillo company. We were very fortunate to have him set up our system. more

Hard working, friendly & efficient 6/10/2011

I was very satisfied with all aspects of the installation. more

Excellent service 6/10/2011

Sales person was great. Installers did a fabulous job. Overall I was very pleased with the service. more

Definitely recommend 6/7/2011

Very pleased to have hired to do a rather large heating and air conditiong installation. Very professional and reasonably priced. Would definetly recommend to my family, friends, and you. more

Good reliable company! 6/2/2011

Give Tamim a raise! Seriously, I bought my old furnace from you more than 20 years ago. Youre a good reliable company! more

Thanks for the outstanding service! 5/31/2011

Service was wonderful from the first call until Rico installed the heater. From the two men (and lady) that brought us a heater to use, your company is #1 in my books! more

I would recommend 5/26/2011

I was very satisfied with all aspects of the installation. more

Very pleased 5/24/2011

Sales person was great. Installers did a fabulous job. My only recommendation is to have a little quicker response and appearance time. But overall I was very pleased with the service. more

HORRIBLE Customer Service 3/17/2009

They installed a complete Infinity system in 2005.\r \r In the first month I had to call them twice to re-adjust the system, and they came in saying they do not know much about the System and had to call "Experts".\r \r They sold me an Extended warranty for "Full parts and Labor". Apparently a broken $550 thermostat is not considered a "Part".\r \r They also installed an Attic fan. It snaps the circuit breaker and has never worked. There go my $500 down the drain.\r \r I am giving them one star as I cannot give them "Negative" stars. more

Furnace No Longer Working When They Left 12/17/2008

Yesterday we had Atlas come out for a tune-up on our (Working!) furnace & A/C. The guy was nice and friendly and was done fairly quickly. I then went off to work, but my wife got home last night to find out that our heat was no longer working!! Atlas broke our furnace when it had been working perfectly fine!! We each called the Atlas emergency phone number and left voice messages for them. btw... last night was in the 30's and one of the coldest nights of the year!!!\r \r We checked the fuses and made sure the thermostat and switch next to the furnace were on, but no luck.\r \r I took off the front panel to the furnace and found a loose wire that I was able to connect back and the furnace was able to work again.\r \r Soon after, we received a call from the person on-call at Atlas and he told me that this isn't the first time that this has happened. He also said that the manager would call me the next morning to talk with me about the incident. We didn't get a call from anyone at Atlas.\r \r Needless to say, we were very disappointed in Atlas and strongly discourage anyone since we essentially paid them to break our furnace. more
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Additional information
  • Hours: By Appointment
  • Neighborhoods: South San Jose, South
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