Atlanta Auto Lease

I have been in the market for a new vehicle for a LONG time now. I have spent the last six months doing research, test driving etc etc so that I could feel good about signing my life away (at least for the next 60 months). \r \r I had decided on the Lexus GS 350, and after looking around I found exactly what I wanted at Atlanta Auto Lease. \r \r I am typically not one to drag out the desicion making process when it comes to being in any sales situation. I dont want to waist anyones time with the push and pull BS...so basically, at this point..im ready. cash in hand...ready to buy a car. \r \r This was THREE WEEKS AGO...and i am STILL yet to hear back from anyone at this dealership! who does that!? No one calls me back, no one responds to my emails...its like they are on an extended vacation... car salesman make commission right? I have literally thrown myself (and my wallet) at these people and...nothing. \r This is what has lead me to read the reviews posted here and i must say...I am glad It went this way, I am glad I did not purchase from here, and I agree with all the other one star ratings...this place is a joke. more

I just purchased a car from them recently. the shift knob wasnt in it. I have been told that it is on its way several times but still havent recieved it. when i was negotiating for the car it had a bad tire, i asked for new tires. it was late when we went to pick it up. noticed the next day they had only put one tire on & it was a cheaper tire, so i have a mix matched set. my phone calls never seem to get me any answers just put off. I hope they can make good on what they promised. If i had seen these reviews i never would have went there. more

Check the car before buying and ask for at least one month warranty. They are selling broken cars which you will need to fix and pay a lot of money. Do not look at the price as you will pay much more after all. Furthermore, the do not care about customer - once you singed they will treat you in really bad way! That was my big mistake I bought car from them so would like you to aware you. Do not do that! more

I bought a car from Atlanta Auto Lease few weeks ago. Their low prices is what attracted me to the dealership in the first place. They answered my calls promptly when I was calling to inquire about purchasing the vehicle. The salesman was very nice. When I got there I realized that the car had been in an accident although they tried to deny it but the price was reasonable which made me move forward and purchase the vehicle anyway. A week after I took delivery of the car things started going wrong. I had to pay $700 to replace the brakes and the rotors. Few days after that the CD player quit working and now I got a leak from the sunroof when it rains. I have tried to call the dealership several times to get them to help me with some of the unexpected expenses but I cant get anyone to help me or even a call back from anyone at the dealership including my salesman that I dealt with when purchasing the vehicle. Obviously their low prices come at a much higher cost later after the sale. I wish I have done my homework before purchasing from Atlanta auto lease. Now I read all these bad reviews about them but its too late for me. Be smart and steer away from this dealership and their other locations Peach Motors and Atlanta Used car center.\r more

Not at all impressed. I bought a lexus IS 350 from Atlanta Auto Lease thinking it was a legitimate service, since the purchase they have not returned phone calls, customer service is a joke, multiple things have gone wrong with the car including faulty amplifier, bad brakes, disconnected windshield wiper fluid line. They did not uphold their end of the contract, they were to detail the car by buffing out scratches, repairing a small dent and providing touch up paint - none of which is completed. I brought the car in on a scheduled appointment for this work to be done, they told me it was ready so I drove back to pick it up (70 miles round trip), it was not complete. They told me I could reschedule, if I wanted to drive back. I told them I would not drive back so they offered to come to my house to do the work and they would call to set up an appointment - ha! No phone call to date. more

Before October 20th 2010, I'd never met or spoken with this auto brokers office. I'd driven past it hundreds of times, but was not in the market for a replacement vehicle. I did locate, via the on line Auto Trader, a 2007 Lexus LS 460 that was located at Atlanta Auto Lease. My initial inspection showed the car to be in good condition, I test drove the vehicle, again, very good. I did want to look at some other Lexus 460's and do a little research on the seller. After reviewing a few negative comments posted about the buying experience from other reviewers, I did proceed with caution and completed my due diligence on the history of the car they were selling. First, CarFax and Auto check are a good place to start, however, I would never purchase a car without an independent mechanic and/or body shop review of the car. I dealt with Paul at the dealership, great experience, no high pressure and he made good on each item that we discussed on the car. He stated, ""take the car to have it inspected"", which I did. The car was inspected by a local Lexus dealer, who pulled the history of the car from the Lexus service network, which provided the entire service history of the car. It was the best $126.00 I spent in regards to the transaction. The car checked out fine mechanically. The body shop also inspected for prior collision damage and found no evidence of structural or frame/ unibody repair. There had been some cosmetic paint work done to the front of the car, however, we were able to reach an agreement and adjust the price accordingly. Many cars that are on the road today have had collision repair work done, some of the repair work is excellent and to original equipment manufacturers (OEM) standards, others repairs are incomplete or of poor quality, as the buyer, it's my responsibility to have a professional that represents me to detect any potential past, current or future problems. Know what you want and do your research before you go to the location. Consider the CarFax information, but if you are going to buy the car, spend the money to have it inspected by your own mechanic. This should be written into the purchase agreement when you agree to a deposit to hold the car. If the car checks out, you'll have gone a long ways to protect yourself and eliminate potential problems, BEFORE you close the deal. The salesman and owner, on my deal, made good on everything that was negotiated and agreed upon when we closed the transaction. I would definitely consider another purchase from this dealer when I'm in the market for another Lexus. I've got to check with the MVD about the tag transfer on the car and the same with the title. Hopefully, there will be no delay. Donald Cumming, GA more

Having read several negative things about this dealer I went in with my eyes wide open, expecting a worse than average experience. Instead, I was surprised by how accommodating and helpful they were. No, you won't get manicured cubicles or a latte, but the prices are terrific and my salesperson seemed genuinely interested in making sure I was satisfied and was very helpful throughout the buying, financing, and follow up process. The car I selected needed some work . Not only were they willing to do what was needed within the advertised price, but they even ended up doing a thing or two that was not on the ""We Owe"" list. All that said, this is a used car dealer. Be sure to go in knowing what you want and ready to communicate it. Come prepared. Do some research ahead of time. Require the vehicle you select to be looked over by your own mechanic. AAL will run an Autocheck and a Carfax report for you. I ran my own just to be doubly sure but it was not necessary; they matched up exactly. Like 4reel said, ""Buyer Be Smart"". If you are, you can get a very good deal here. more

I read the reviews before checking out this dealership & most all were negative. Still the prices were awesome & if you do your homework, you just might get a good car at great price. They aren't the most professional dealership & the marketing practices are highly questionable, but they worked hard to get me financed. The biggest problem I encountered was that it took them almost 2 months to get the paperwork submitted so I could get my tag, but after throwing a tantrum, it was taken care of the next day. And I'm still waiting on the keyless remote that was on the ""we owe"", but i'm sure it'll be 2012 before that happens.. more

Stopped in there today to inquire about a car on their web site and they informed me it was sold. As I left I said perhaps you should update your web site and left. As I was getting in my car one of the ""gentlemen"" walked out and asked if I wanted to manage their web site. I said no and was then greeted with a string of profanity and other rude comments as I got in my car and drove off. These guys sure know how to win over a customer ! Cons: Attitude more

Atlanta Auto Lease has some of the best customer service I have ever experienced at a car dealership. The Sales manager (Kash) was very helpful with the details about the car we were interested in. Mj was very nice as the online sales person we started dealing with. Overall the car we got was in excellent condition with low milage and the price was great ! I would buy from them again Pros: Honest, Great prices and Great customer service Cons: Distance was only issue more

I purchase a car on Oct. 23 and still have not gotten my tittle. My bank and I have contacted the company severals, and I do mean several times over the past month and continue to be lied to. My last conversation that that the title will be mailed out this week. Last week, my title was in the office and would be overnighted the next day. There is never a manager or an owner to make a complaint to. Even my salesman, Oliver, told me I woudl need to speak with him in order to get the truth and obviously that was a lie too. I hate to speak badly on anyone but by from American owned dealerships; at least they believe in maintaining a good reputation. Pros: good selection of cars Cons: poor business practice more

Atlanta Auto Lease is a small dealer that moves volume and what you see is what you get. What you won't get is the cushy dealership experience. What you can expect is straightforward, no nonsense car buying experience. The price of the car was exactly what was advertised and was the best price in a 500 mile radius. After weeks of searching, I bought the vehicle that day and took it home that evening and I couldnt love it more! Pros: Straightforward honest approach more

I recently went to Atlanta Auto Lease in Alpharetta and had a great experience. They have an awesome selection and great customer service. Everyone is extremely helpful. You can get a great deal on a car here. They have everything from Toyotas and Nissans to Lexus and Mercedes. I highly recommend Atlanta Auto Lease for anyone looking for a great used car around Atlanta. Pros: Selection & Prices Cons: nothing more