If I could give them a (-10), that's what this company deserve. There is no professionalism, empathy or customer service. Rudeness is this company's strategy for service. Technicians don't have the knowledge to fix appliances and the company the ability to order parts in a reasonable amount of time. There are complaints with the Federal Trade Commission, FTC. I just read the review from 4 years ago under ATCHLEY APPLIANCE SERVICE CENTER (same company) and it was the exact problem I encountered with them. Back order parts (only for them), you call other places and parts are available. You will regret calling this company for services.
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