I was grateful for an expeditious appointment, however I did not come to your facility for a complete oral exam. While none of this was explained prior to the exam nor during the appointment I was a bit taken back by all the X-rays, oral exam, etc. it appeared to me that a lot of "up selling" was being done. I came specifically for a broken upper partial (which was repaired), however in the meantime, I was diagnosed with gum disease and encouraged to make costly follow up appointments. I must wonder had I not been insured, would all the periodontal exams and X-Rays been performed? I was satisfied with the work that was performed, I didn't like the up selling. I can be reached for further information if needed 314-960-2297
Thank you
Irene Smith-Hall
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