Ashyana Banquets

I was at this banquet hall for our work Christmas party. My first impression when walking in was positive-beautiful entry way and banquet rooms. As the evening progressed, the manager and staff's lack of professionalism began to surface. The company paid for open bar and an hour into the event, they ran out of common liquors. The manager was yelling at his staff for serving too many drinks. The manager was rude to my friend when she asked what vodka was available. Instead of telling her what was available, he yelled at her and said ""What, you don't know what you want to drink? Show me your ID."" It was rather ridiculous. The best is yet to come. Myself, my husband and 3 friends left our table to dance to the last song of the night and returned to find all of our drinks cleared off the table along with my cell phone!! Yes, my iPhone was stolen. Unless my husband or friends stole it, which isn't likely, one of the wait staff must have during clean up. I know you are thinking, why was it sitting there in the open? Answer: because I trusted that my friends and people working in this facility would not steal it. All of our belongings were sitting there the entire evening. My phone was right next to my friend's. First impressions are not always correct. The rude manager yelled at my husband and friend when they informed them of my missing iPhone, and had no interest in the fact that his staff are dishonest. I went to do one last sweep of the table we sat at and asked the staff if they found anything in the napkins or tablecloths (hoping someone would give it up). One employee said ""I think you drank too much and left it somewhere."" He was most likely the one who took it. Who talks to customers that way? Of course we were drinking, it was a Christmas party with open bar. Regardless, I was very aware of where my belongings were left and when my phone went missing. In conclusion, I will never return here nor recommend this facility to anyone! Avoid this place if you want excellent customer service and to keep your personal belongings. more

From a customer's point of view this place seems nice with all the food,decor, and hospitality. But behind that facade is a very different story. My name is Moshe D. I'm a Albanian DJ and have deejayed at over 80 venues and banquet halls in almost 10 years. I have never been treated with so much disrespect by the management in my 10 years until i walked into this Hell Hole! in late August or early September I had the displeasure of deejaying an event at this place. First, the manager, a very obese African American man with glasses, just trying to descibe the man so you know him when you see him, was yelling at the employees that they were not working fast enough to get a room dressed up. Secondly, he took all my business cards off all the tables and put them in a pile infront of me and said that they don't allow business cards on the tables because they are too tacky. Well, the upset videographer who was standing behind me with a pile of returned cards said that he is going to delete any reference of Ashyana Banquets in his video because having its name in the video is too tacky! The jerk also returned the decorators cards to. She said that she is going to tell her wedding planner to persuade all her clients to not go to Ashyana banquets. One guy told me the other day that Ashyana doesn't want business cards on their tables because they have their own dj's, Videographer's, decorater's, etc. And they want their guests to believe that Ashyana was the one who provided those things. I guess you can call it a monopoly. Finally, Drury Lane, Sabre Room, Chateau Del Mar, are much much better. more

I find it difficult to understand some of the reviews, I think some people would have issues with whatever banquet hall they choose.\r \r Keep one thing in mind to anyone planning an event, your hard work will determine the event. If you want service, command it. I wanted everything to be perfect and it was, but I continually followed up and created a dialogue with the manager. \r \r Our event turned out nice, everyone coordinated perfectly. Food was good, night was fun!\r \r more

We had very bad experience with service provided by the service staff of the banquet hall. Though we paid $5.00 for each person for the table srevice FAMILY STYLE). The service staff very arrogant and \r rude . The manager is also in the same category and indifferent to the customers complaints. We advise the every body intending customers to think before they decide to have their parties there.\r GOLEWALE Pros: GOOD LOCATION Cons: BAD SERVICE EMBRRASMENT BEFORE GUEST more

Being of an Indian origin, I'm very picky about Indian food. This restaurant is my favorite because they come closest to the food I have had in good restaurants in India. Also if you tell them to make food spicy, they will make it right. It is a bit on the more expensive side but it's worth it in my opinion. The service is not the best but it's also not the worst. So I won't say it's a con. There aren't any windows in the restaurant so it's a bit of a different environment. The only con is that buffet food is not that great. It does not taste anything like the same dishes when ordered separately. So avoid that. Pros: Awesome food Cons: Don't like the buffet food here. more

We had our wedding ceremony here (abt 100 ppl).. the banquet hall is beautiful and they did the decorations for us too which were really good.. but the service was PATHETIC.. despite clear instructions on how and when to distribute the food they totally messed it up and the entire while my aunt was in the KITCHEN ensuring that food and drinks were sent out in time! This offended some key personnel in the family and soured relations :( \r \r Im not sure if they catered the food from their restaurant or elsewhere, but most ppl liked the food.. I didnt share that opinion but prob it was just the stress! Pros: Beautiful place, great floral decoration service provided Cons: Customer Service more

The banquet staff is height of rudeness. The service was unreliable and dishonest. The staff was so... more

The banquet staff is height of rudeness. The service was unreliable and dishonest. The staff was so arrogant that it was difficult to have a decent... more

Though we haven't been to an event at the banquet hall, the Ashyana Banquet's restaurant, Shikara, is head and shoulders above any other Indian restaurant in the area (DuPage Co), and believe me, we've tried them all. The menu's not your run-of-the-mill Indian - it has the Korma's, Makhani's, Tikka Masala's, and many vegetarian dishes common to Indian restaurants but also has a significant number dishes that we've never seen at other places. Especially good is the Lamb Dahiwala, one of the best lamb curries we've ever had, and the seemingly simple Malai Chicken, which even our kids love, is never dry, and just melts in your mouth. Their fish curries offer unique Indian regional cuisines. We also love being able to get traditional South Indian dishes (Dosai's with sambhar and chutney) all under the same roof. Prices are moderate, though don't include rice. Portions are also moderate. Service is very good. They have a decent wine selection, which is hard to find at Indian restaurants. Our only gripe so far is that their samosa's are quite small, even if they are only a buck, and their menu has a couple errors with regards to dishes that contain nuts (we have a nut allergy). Also note that the weekend lunchtime buffet is highly recommended! more

I absolutely DO NOT RECOMMEND this place!!! The facility is beautiful, but the staff is unreliable and service is not up to par. I would not do business here again. i have been to many banquet events in the past, and have hosted many as well, but I have never recieved such poor and dishonest service as I experienced at Ashyana. While the beautiful building may draw you in, the bad service is not worth it! more

My [now] bride and I had a family engagement gathering of approx. 100 people during lunch. The food was great. We had vegetarian and non-vegetarian Indian food served buffet-style. One concern with buffet style service is ""freshness"" of the food and making sure that it's always hot--especially with Indian food. They did a great job with the food in all respects. They were also very accomodating in every aspect of setting up the event. The banquet rooms in general were very nice and, although it is a banquet hall (with a restaurant attached), it isn't very ""banquethally."" In other words, not tacky at all but a very classy look and feel. The cost is also very reasonable. Tip: They will negotiate on their price; what's included in the price you pay; packages; etc. more