I have used this service for several years [2-3 yrs] and recommend it to everyone I know. Every time I call the company has always been happy to send someone my way in a timely fashion even if I asked for a certain pickup time because I had to get to work and the cab was my only way out there. I have used a lot of cab companies in Spokane,WA. But since I have found Arrow Cab, they are the only ones for me. Their rates are affordable even for the lowest of budgets. Their staff is always courteous.
Just remember they do get busy nights as well so don't call the company 5 to10 minutes before your movie starts or your due for a reservation because chances are you won't make it on time. Try calling in about 30 minutes ahead of an event. If you call a cab company 10 minutes before your event and don't get their on time, that is really on you for not planning ahead.
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