Archie Dental Group

id: 28950918
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8013 Laguna Blvd
Elk Grove, CA 95758

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(916) 691-6020
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Reviews
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Best

They have a all new staff. They are all great.. Got me in, in a hurry when i had a very bad toothache.. and took care of my girlfriend that didnt have insurance.. Their awesome!

Worst

I got mysterious bills out of the blue, and was threatened with collections. Considering I paid all my balances promptly, it was infuriating to spend hours resolving their botche...

Great (new) staff 4/26/2011

They have a all new staff. They are all great.. Got me in, in a hurry when i had a very bad toothache.. and took care of my girlfriend that didnt have insurance.. Their awesome! more

Billing nightmares!!!! Avoid! 3/8/2011

I got mysterious bills out of the blue, and was threatened with collections. Considering I paid all my balances promptly, it was infuriating to spend hours resolving their botched accounting. Wow...I really want my 3 hours back (I had to drive to their new faraway office to resolve it personally because it wasn't being resolved over the phone). Stay away from this DDS! more

Horrible customer service!!! 8/26/2010

I went to this office because I had a good experience 8 years ago. Well, things have changed. \r The first thing I did was sign up for a dental plan that I saw advertised on their website. Considering the source, I assumed I would be covered. Not to mention I double checked when setting my appointment.\r I only wanted a cleaning and 2 X-rays. I told the assistant and she made a note. I was given 4 x-rays and charged for their mistake. No worries, she was nice, so I paid at the end of my visit. Now, 4 months later, I get a call saying they are sending me to collections for an unpaid bill. I let the caller know I had proof of payment and would send it over. The lady (Marcela) was VERY RUDE and kept insinuating that I was lying. I have never been so Frustrated with the way a discrepency this big has been handled by office staff!!!\r I WILL NEVER GO THERE AGAIN!!!! more

poor customer service 8/24/2009

I didn't get her name, but she was one of the rudest front desk clerk ever!!!!! I've heard so much good things about this office so decided to try it, everyone was great until the fat clerk lady rudely told me that they didn't have an appointment later then 4 and if i was late then i can take my business else where. I called back to talk to Dr. Archie and she refused to let me talk to anyone else. I will never recommend this place nor return. Pros: nice Doctors Cons: Poor front clerk service more
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