Archibald Tire & Auto

These guys are honest and efficient and their work is quick and fairly priced. I recommend them heartily. more

I always take my car to Archibald but decided to get a quick oil change at a local detail shop that went terribly wrong. Since I was close to Mercedes Benz of Escondido I had my car towed for repairs since the local detail shop agreed to right their wrong. The next day after repairs were made to my oil cap and oil cleaned of the belts and electronic sensors, I was informed by Mercedes Benz on Escondido that my E350 would require over $7500 in repairs to my engine, they provided a list of repairs and said my car should not be driving well and that my engine light should be on. My car ran fine and no engine light so I took the paperwork from Mercedes Benz of Escondido to John at Archibald Tire. He ran a diagnostic test that showed no fault codes and that my spark plug coil was loose - the repairs stated by MB of Escondido were incorrect and did not require 35 hours of work on my engine! Just saying, you would have thought MB of Escondido would have been thorough or were they? more

I have taken my car to Bob many times and he is always so kind and honest! He never tries to sell me something my car doesn't need. His prices are reasonable and he completes the work quickly! more

As I have previously stated on numerous previous occasions I do not take our cars to any other mechanic/service facility. Archibald Tire and Auto Center does an excellent job. more

Was told it would take 1 1/2 hrs and it took almost 3 hrs. more

Bob and John both thoroughly explained my car's issue and offered the best solution. I've trusted them with my vehicles for the past 16 years. They treat people right. more

Bob's hands-on personal service more

SHORT VERSION: They will take advantage of you, make up BS to avoid responsibility, and do a half-assed job. $15 oil change/tire rotation became $35. My car needed an oil change and tire rotation, so (as the car is in my mother's name) my mom called and made an appointment specifying I was coming in for the $9.99 oil change deal with tire rotation being an extra $5 as the car is an SUV. She also mentioned that she didn't want synthetic oil in the car due to its age and asked for the basic oil. The man on the phone agreed. I didn't know how specific she had been at the time I went in. Going into the shop I told him I was there for my appointment for the oil change deal. He signed me in, breezed through paperwork and only asked for my signature without saying anything about costs and I figured that was fine as it had been pre-established (I won't make this mistake again because people are clearly willing to take advantage of a young, inexperienced looking lady). When the car was returned to me I provided the coupon and he claimed he couldn't accept it as they had already used "bottled oil" on the car and it was more expensive. I was bothered, but figured I should have been more explicit in the beginning and maybe my mother hadn't been specific in her call as she said. However, when she called them later to complain as she had been VERY clear, he claimed when he answered the phone he probably had oil on his hands and didn't write down her instructions (first: that makes him at fault for not following customer instructions that were very clearly given, second: I don't see how he could answer the phone with oil "all over his hands" and yet wasn't able to write down her instructions...). I also got the tire rotation "done", but after every other rotation I've had done the car has accelerated/ride smoother and it is running just the same as it did before I took it in so either they did a terrible job or or didn't do it at all. Finally, he continually told me the brakes needed replacement and was somewhat pushy about it. He offered to "take a bit off" the brake replacement prices to make up for the bad experience (the prices seemed relatively high to other places and would remain higher with a discount), not that it matters as I won't be taking my business back! more

It's not just your car that gets taken care of. These guys make you feel confident about your safety and the best ways to keep your car in great shape. You know you are doing the right thing. I can get back on the road knowing that I have a safe ride ! more

The guys that work here are honest and trustworthy. They help explain things clearly and plan on what needs done. We are so glad we found this place after moving here. more

Family has used Archibald since I was 8. I'm 42 now. Bob has always had a good staff. Best part is they are honest. They also give you a heads up on repairs so the next time you come in you know what to expect. more

Was nice to walk in and go back to the day of service . Was relaxed and homie , didnt try to sell me just fixed the problem and told me what may need improving in the future . the guys where nice and i felt i received a fair price .Thanks for the brakes :) more

Very satisfied. Will see you very shortly for partial tire change. On your schedule and will see you. ------phil simon more

Archibald alws us takes care of us. They are honest and do the work right the first time. We have been going to Archibald for 25 years and plan on continuing to do so. more

Good job. more

Great auto repair shop - big on service and value! more

Very Good more

Always accommodating and helpful. Never feel as though being taken advantage of. Great service and a joy to be a customer. more

110% satisfied more

I appreciate their honesty and fantastic customer service. I highly recommend them. Dr. Carl Edwards more