Thursday December 30th 7:00pm...manager refuses to accept my call. We ordered 16 sandwiches & 6 fries...sandwiches all the same...simple order...we received 8 sandwiches...went back to retrieve the other 8...asked for arby sauce...twice...they said it was in the bag...got home...not one arby sauce in the bag...called manager and manager too unprofessional to accept call...poor service and manager not doing HER job!!! Too bad for Arbys that I live in Madeira/Indian hill area...they will lose many customers over this one.
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