The front desk staff is rude and hostile. I took my cat there for three years but will never go again nor recommend them. While the vets (when I got past the front desk staff to actually see one) were always friendly and helpful, but good luck getting past the nasty, young dark-haired woman in front! She informed us that we're unable to get prescription cat food (that this vet clinic prescribed in the first place) any longer because they haven't seen our cat. (Because so many people are illegally selling their prescription cat food on the pet black market...) When we tried to get to our appointment, it was last Wednesday (and there had been a terrible accident on 880)... we arrived 20 minutes late and were told that they were unable to help us because they were already behind. Given the impression that we would have had to wait at least 20 minutes anyway, I was extremely upset (after an hour-long wait in traffic with a crying cat!) to find out we would have to reschedule. Given her hostile attitude, I refused and am taking my pets to a new vet!
Pros: The vets are great.
Cons: The front desk staff should be fired. Parking is difficult.
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