I woke up to the sound of water dripping noise down the basement at 4:30 am. There was a spray of water coming out of what I thought was the pressure tank. I called Aqueteck at 4:45 am. Terry called me back by 5:15. Terry asked me to describe what was happening, had me text him pictures of my water pressure tank so he could see what type of pressure tank it was. Then he asked me to turn the water back on and take a good look to see where the water was spray? Turns out there was a leak in the copper pipe joint between the pressure tank and the filter tank.
He suggested I call a plumber because it was a small job and a plumber could fix it cheaper.
The best thing about the call is how organized Terry is. He took the time to asked me all kinds of questions, had me send pictures so he could figure out what was wrong without having to come out to my house.
It was wonderful - All before 6 am, I knew what was wrong, who to call to get it fixed and I didn't have to miss a days work waiting for the repairman.
Thanks Terry - You really saved my day!
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