I bought a new washer and dryer set from Laura. She and Lawrence the assistant manager were great to deal with. Out of nowhere, the Dryer stopped working. I stopped in because I lost my paper work and Greg was the only one in. He printed my paper work and told me to let him know how it was going. I had some major problems with the repair company the factory had sent out. I called Greg. Greg was on top of it. Everything he had told me to expect has happened. Like a good manager, he empowered Laura to handle the situation thru completion. Even though there was no commission to be made, she jumped on it and forced me to be an extremely happy customer. Thanks to all of you at ApplianceSmart on Southwest Military.
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