Appliance Depot Inc

3.8
8 reviews
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id: 29258636
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8980 Jefferson Trl W
Inver Grove Heights, MN 55077

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(651) 383-2868
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Reviews
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Best

Just wanted to give you guys a big pat on the back. You have done a amazing job on your online web site. Pictures of everything are perfect and descriptions are clear. This is a ...

Worst

This place sucks! I purchased two supposedly brand new appliances from Appliance Depot and within 48 hours of installing each of them I needed to call for sevice calls as both we...

Editorial review from Citysearch 8/1/2013

Thank-you ,received the Whirlpool Washer Suds with Solenoid Valve 285144 , SKU:285144.\r \r My son connected it to Our Kenmore Washer and the Suds Saver functions properly in all cycles:Drain out,Suds in from Sink O.K.\r \r Thanks for having the item I needed.\r \r Elisabeth\r more
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Editorial review from Citysearch 5/30/2013

Just wanted to thank the woman who took my call yesterday, and “Tommy” for filling my order for a control board for my daughter’s old stove. She is moving out of her house tomorrow, and of course her stove broke down just this past weekend, so we didn’t have much time to get it fixed. Naturally, she didn’t want to buy a new stove and leave it for the new homeowner. A local appliance repair service charged her $130 to read the F1 code and tell her it would take two weeks and $250 more to get the part.\r \r Your price for a “reconditioned” but essentially new controller was the lowest of course, and thank you for overnighting it to me. \r Even with shipping and handling, it was less expensive than the locals, and it arrived in time to be installed before my daughter moves out. \r \r It took me all of 15 minutes to put it in (not bad for an old lawyer) and she is good to go.\r \r Thank you………….\r more
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Editorial review from Citysearch 5/26/2013

I Would NOT Recommend this place. I ordered online from Appliance Depot and although I understand the part would be used, I didn't know I would receive a disgustingly dirty, worn, scratched, dented and torn part. I never would order from this place again. more
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Editorial review from Citysearch 4/9/2013

About two weeks ago, the handle on my fairly new Maytag dishwasher broke.\r Obviously, the dishwasher won't work if the door can't latch, so I started looking for a replacement part. I found the latch in a few different places, but the handle was never shown in the diagram or the photo.\r \r Long story short, I ordered the part from Sears after being reassured by Maytag that the handle would be included. It wasn't. I contacted Maytag again, as well as Sears, but no one could tell me where I might find a handle. They couldn't help me.\r \r I did a Google image search using the part number, and finally found a picture that showed the latch and handle together - it led to your site! I contacted you guys and was relieved to talk immediately to a real person.\r And not just any person - the person who would be taking, filling, and shipping my order. \r \r The shipment arrived quickly, the price was very reasonable, and - most importantly - the part fit! My experience with Appliance Depot was very positive. Real humans answering the phone and efficient ordering/delivery, what a concept. Thank you!\r more
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Editorial review from Citysearch 11/13/2012

Good afternoon. I would like to thank your appliance expert, Ron, who has offered me assistance recently with both my washer and dryer. Both appliances are around 40+ years old and I had trouble even finding scimatics or current part numbers. When I contacted your company, Ron was extremely knowledgeable and knew exactly how to diagnose my issues...most impressive since my appliances are so old. He is a credit to your firm and I will definately use appliance depot again in the future. more
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Online site 3/15/2012

Just wanted to give you guys a big pat on the back. You have done a amazing job on your online web site. Pictures of everything are perfect and descriptions are clear. This is a vast undertaking. And whoever does you website has done a wonderful job!! Congratulations. I give it 5 stars. Best Regards, Chris Anderson more
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Microwave Part/Parts Department 12/16/2011

I had purchased a transformer from your company, Dec 9, 2011 08:45:27 PST This is just a quick note to say thanks... The part arrived Wednesday evening.. I installed it in the Microwave and everything went fine.. The microwave is back up and working again.. So thanks again..!! Regards, Bob more
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Wow~! Thank you for the exceptional 10/19/2011

Thank you for the exceptional service through your online store! A special thanks to Ron, who went the extra mile by requesting I email him photos of the dishwasher rack that I need to replace, then found the exact one, in perfect condition, and offered it at an incredibly low, fair price! Such personal, perfect service!! I live in San Diego, California and never expected that the best doctor for my dishwasher was 2000 miles away in Minnesota. I cannot thank you enough! Blessings, Carrie from San Diego more
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Appliance Depot 6/24/2011

I just want to thank Appliance Depot and the appliance part recycling division. I recently bought a used stove from a guy locally for a great price. However, when trying to get it through the door, I banged the glass front against the door while pulling it over the raised threshold, shattering the decorative glass. A new front was well over $100 from most parts chains. I then stumbled across your site and found the part for less than half the cost of the new one. The part was shipped to me reasonably fast and was well packed. (The glass even survived the UPS delivery man throwing it over the fence!) Great job, AD! Matthew P. more
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Ron and staff, 6/23/2011

Thanks so much for all of your help with our microwave and our duct for the clothes dryer. Your honesty and integrity are such a breath of fresh air! This is how businesses use to be done years ago. We will only shop and buy from the Appliance Depot. Thanks again, Stu S. more
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Shop Elsewhere!! Buyer Beware!! 11/18/2010

This place sucks! I purchased two supposedly brand new appliances from Appliance Depot and within 48 hours of installing each of them I needed to call for sevice calls as both were defective in some way. Also, all sales are final which is not the case at other appliance shops. Keep your money and go to a major chain that will actually stand behind their product and not push certain brands just so they can get a kick back from the manufacturer. more
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Good place, not perfect 9/23/2010

This is locally owned shop, they seem very knowledgeable, and I saved almost 30% on a new Amana bottom-freezer refrigerator buying it scratch-and-dent there. But 16 months after buying it, frost started building up in the freezer - which caused the fridge side to stop working. The warranty was 12 months and I hadn't bought extended coverage. To their credit they worked with me by phone to diagnose the problem anyway - except that they ended up steering me wrong. I followed instructions, ran the diagnostics, called them and said that the defrost thermostat test failed - it came up S for ""short."" I asked if I should try putting it into force defrost mode, was told not to bother because it wouldn't work without the defrost thermometer, and they referred me to a repair service. When the serviceman came out he informed me that ""S' on that test means pass, not fail. He just put it into force defrost mode to get rid of the buildup (worked fine), and determined that the problem was some gunk built up on the sliding rails preventing the door from sealing. I understand that nobody's perfect, but it's still frustrating to be out $95 for a service call that didn't have to happen. Lesson learned to get a second opinion next time before scheduling service. more
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Big paper weight 10/22/2009

bought a fridge. when i stopped working they said that i was out of thier service area and suggested i buy unneeded parts from them until the problem was found. they stand behind their products only with a jacked up used parts price. i'd say price would have been fair if it lasted longer. charged a fee for using a card. Pros: atleast the people were nice when i was buying Cons: didn't last long, price too high, not really willinhg to hel more
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Owner Message

  • Family-owned Appliance Depot in Inver Grove Heights continues to thrive while gigantic big-box retailers continue to pop up across Twin Cities. We can meet your budget with affordability and variety of appliances kitchen appliances, refrigerators, wine chillers, microwaves, washer & dryers, dehumidifiers, water heaters, air conditioners, furnaces, grills, used & offgrid appliances. Appliance Depot has continued to expand its customer base thanks to expanding services and unrivaled customer service. Ronald Zeien, one of Appliance Depot's owners, explains the company was founded by his father in 1958 and now he and three of his siblings are in charge of the business. The next generation is working here now too, Zeien notes. It really is a true family business. Our dad started it and we run it. The store, which is currently located at 8980 Jefferson Trail W. (Minnesota Highway 149) in Inver Grove Heights, has been open since 1978. In addition to Appliance Depot the business also includes J.R.'s Appliance Disposal, one of the largest home appliance and electronics recyclers in Minnesota. We started that in 1988 when the Environmental Protection Agency really began its campaign to stop household items from ending up in traditional landfills, Zeien says. As recycling has become more and more common the business has just really grown for us. It's been exciting to watch it happen and be part of it. Customers can drop off items at the recycling center, which is located at 8980 Jefferson Tr. (also known as Highway 149) in Inver Grove Heights, or, if need be, J.R.'s offers pickup throughout the Twin Cities metro area.

Additional information
  • Hours: monday: 08:00-20:00, tuesday: 08:00-18:00, wednesday: 08:00-18:00, thursday: 08:00-20:00, friday: 08:00-18:00, saturday: 10:00-15:00
  • Payments: American Express, Cash, Financing, Master Card, Visa
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