Apple Store

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401 W 14th St C
New York, NY 10014

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(212) 444-3400
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Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Apple Store - New York, NY
Reviews
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( 1 )
( 1 )
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( 1 )

Best

This store is incredible in so many ways. The location, people, products, and even their exchange policy are all fantastic. Leave it to apple to not only make unbelievable produ...

Worst

ABSOLUTELY HORRIBLE CUSTOMER SERVICE ! I've lived in NYC many years and have had my share of bad customer service ...but you would think with all the hype about this apple store....

Hooray for Apple! 5/21/2011

This store is incredible in so many ways. The location, people, products, and even their exchange policy are all fantastic. Leave it to apple to not only make unbelievable products for you to try out here, but to also have a store designed so contemporary like this. I give this place and it?s products an A+ for everything! First of all, if you?re a tourist or somebody who has never been to an Apple store, then it?s time to try it out. You?ll see all the latest products and get to play around with them too. This particular store is open and spacious, and the few times I?ve gone it hasn?t been that crowded. Secondly, once you purchased an item and by chance you are having a problem with it, do not hesitate to bring it in. You would be surprised by the customer service you receive here. I had to see it for myself when my husband returned his iPhone because he was having serious problems with it. After I saw a painless exchange of phones I knew I needed an iPhone for myself and knew exactly where to get it from. The staff was incredibly pleasant and responsive to our needs. Truthfully, I love to go in this store whether or not I purchase something from it every time. I feel like I learn more about the apple products I already have just from visiting here time to time. Everyone here is educated in apple products and is a tremendous help. more

Apple's best location in the City!! 9/7/2010

Apple's retail location in the meat packing district is a great location for Apple loyalists(like me) to get the personal attention they need from their specialists on anything Apple. Unlike the 5th Ave Flagship location, It's very easy to get help when you need it. Apple ensure great customer service and it delivers here. The product selection along with the loft style retail space gives great ample space to walk without needing to jump hurdles over other customers. I would definitely suggest this location if your needing delicate attention to your Apple needs! more

Avoid the TERRIBLE customer service ! 2/6/2010

ABSOLUTELY HORRIBLE CUSTOMER SERVICE ! I've lived in NYC many years and have had my share of bad customer service ...but you would think with all the hype about this apple store...you'd expect more. My first attempt at service was via telephone ...what a nightmare ! They transfer you to the wrong place...the wrong people and then you get attitude. What a waste of my time...try it yourself ...you will be amazed at the incompetence. Then I went in and got rude robot-like responses from the "geniuses" there. They had no common sense, let alone, technical knowledge It's a very sterile impersonal atmosphere . Very off-putting and frustrating. I waited around while "service people" stood around waiting for other scheduled clients that never showed. I swear there were four people doing nothing while I waited a half hour. And the management couldn't care any less. I gave up and went to a store called Tekserve on 23rd street. They were quick, courteous and personable. I got exactly what I needed really fast. I highly recommend you steer clear of these over-hyped stores like Apple that really don't care about your business. Pros: none Cons: everything more

Excellent Service 12/8/2008

Bought my iPhone here and the service was excellent. The staff was very knowledgeable and were able to help me set up the phone. I was in and out of the store and able to be on my way in under 30 mins. I would go to this store before the 5th ave. location because the crowds are not bad at all. more
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Apple Retail Store. Come to shop. Return to learn.

Owner Message
  • The Apple Retail Store is the best place to test-drive and explore Apple products because it’s the one place you can find everything Apple - including some of the world’s most knowledgeable Apple people.

    Our Specialists help you get to know our products and answer your questions. Our iPhone experts in the iPhone Activation Zone will help you with fast activation, custom setup, and give you expert advice about which rate plan is right for you. And Geniuses provide hands-on technical support and any necessary repairs at the Genius Bar.

    We know your time is valuable. That’s why we offer free Personal Shopping appointments. During your uninterrupted time with a Specialist, you can have your questions answered and get a personal guided tour - including a test-drive of Apple products. Enjoy as much time as you need with no obligation to purchase. Just book an appointment that’s convenient for you, and we’ll help you find the Mac or iPod that meets your needs

    If you have technical questions about your Mac, iPod, Apple TV, or iPhone, the Genius Bar is the place for free advice, insight, and friendly, hands-on technical support. Geniuses use their impressive knowledge to answer technical questions, troubleshoot problems, and perform repairs - right in your neighborhood store.

    We’re here to help!. * Mac Laptop
    * MacBook
    * MacBook Pro
    * MacBook Air
    * Mac Mini
    * iMac
    * Mac Pro
    * iPhone
    * iPod Nano
    * iPod Shuffle
    * iPod Classic
    * iPod Touch
    * Software & Accessories
    * Top Sellers
    * Online Gift Cards
    * Special Deals!
    * Financing Services

Editorial
  • In Short
    Apple, with its sleek, ultramodern products, seems like a perfect fit for one of New York's hippest neighborhoods. The Meatpacking District location is the biggest Apple Store in...

  • 12/12/2007 Provided by Citysearch
Additional information
  • Hours: Sun 10am-8pm, Mon-Thu 9am-9pm, Fri-Sat 9am-10pm
  • Payments: Visa, American Express, Master Card, Discover
  • Neighborhoods: Midtown, Chelsea, Downtown, West Village
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