* Movers took the job knowing about spiral staircase at new house. Details listed on contract as proof I told them up front. * Dropped and shattered our $1800 headboard within 10 min of arrival. * Took 2 hrs to load 2 rooms (bedrm, dining, all other furn sold before move). * Took smoke breaks on the clock. * Refused to take furniture up spiral staircase at new house. Called boss (Randy, owner). * Boss tried to force us to pay $350 BEFORE unload, AND sign waiver of liability for damage and acceptance of liability for injury or he would instruct men to leave with our things on the truck. I refused. * Had to pull my truck in front of theirs and call 911 for help. * Cops threatened to take movers to jail for larceny if they left with our things. Reminded them we had a contract. * After hour long argument btwn cop and owner of Apple, men finally unloaded things to garage only and rec'd $200 payment from my husband. * Had to move things in ourselves, bedrm furniture still in garage 5 days later. Calling lawyer to collect for headboard / breech of contract (we had $3k insurance on furniture with the movers, but doubt they will make good on it).
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