This company was great when my sink was backing into my bathtub. Of course it happened when I had company! The plumber was a little early, and got to work right away. He snaked the sink and the tub, and was still having trouble. He was there for 3 hours, mumbling a bit about how he "should have been able to fix this is in 15 minutes". There is a per drain charge for snaking, and then also an hourly charge if the work takes longer than an hour. When he was finished and everything was clear, he only charged me for the first hour. I went into the bathroom later to cleanup the mess,and he had cleaned the tub and shower. I just had some splatters on the wall to cleanup, I was thrilled.
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