I was happy with their work samples online and their estimate was much lower than everyone else's, so I was very excited to work with them. I called to set up a time for them to do my small project (built-in with 2 bookcases and a window bench). They said that they were busier than normal and couldn't do it for about a month. I was disappointed, but willing to wait for quality work at a good price. I said I was concerned that I would call in a month and find out they were booked for another month, so can we please schedule me in. They said it shouldn't be a problem. I patiently waited a month and called, and guess what? They're busy for another month! He said that they're doing big contractor jobs that need to be done soon, so I should call back in another month! I'm so disappointed. What an unprofessional way to run a company. Don't even bother if you're an individual. They too busy with regular contractors to schedule you. But they're happy to string you along, though. Disappointing!
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