I would like to take this opportunity to knowledge and endorse the exceptional level of service I have received from Apex Industries, and Mr. Ryan Frugé. \r
From the beginning, Mr. Frugé was prompt in returning my calls. When he arrived for the estimate, he took the time to listen to my specific requirements, answered all of my questions, and explained all of the options that were available to me. \r
Mr. Frugé, on several occasions personally informed me of the status of the window film that I had specifically requested, to be installed at my residence. In reference to the matter of the difficulties encountered with such a request, Mr. Frugé “immediately"" stepped in, and resolved this issue. \r
Without going into all of the details, the unusual circumstances, and the uniqueness of my given situation. It is my opinion that this entire matter was dealt with in such a fashion that I as a consumer, felt that I received a true example of ""Customer Service and Satisfaction"" in a way that is spoken of often but unfortunately is seldom experienced. \r
Mr. Frugé, throughout the installation process, was both professional and personable. During the process of installation he and his assistant treated my residence with the utmost respect. They demonstrated a caring, respectful, and attention to detail that I was more than impressed with. \r
Apex Industries and Mr. Frugé now have a loyal client who will, recommend you and your company at every given opportunity. \r
This recommendation and endorsement of Apex Industries and Mr. Frugé, is something I feel so \r
strongly about, that I would be willing to be used as a reference. \r
Dr. Richard A. Atwood \r
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