Although the crew arrived on time, generally handled our belongings with care, and was relatively polite, the move was poorly planned and staffed given the challenges of an interstate move from an elevator building in New York to a 4th floor walk-up in Boston.
Three men loaded our truck, one of which did most of the physically demanding work. It turns out that he did not travel to our destination with the two other members of our crew, which left two physically unprepared men to carry all of our belongings up four flights of stairs at our new home.
The truck also took seven hours to drive between New York and Boston (5 hours is more than reasonable). It was almost 9 pm by the time they BEGAN unloading the truck. They finished at 1:30 am the next morning, after paying a stranger off the street who solicited them for money to assist them. My husband and I were somewhat concerned, as we did not hire amateurs (who may have been just as interested in getting into our building/apartment and learning about our possessions as they were in earning a little extra cash) to complete the move -- we hired a professional company!
Because the travel time took seven hours and the movers were physically unprepared for the job, our move was not complete until 1:30 am. Needless to say our new neighbors downstairs were upset, which is not the way we wanted to begin our relationship with them.
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