Anna's Pet Grooming

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12001 Firestone Blvd
Norwalk, CA 90650

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(562) 868-1200
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Best

Anna?s services are awesome they are very nice and professional. Once you step in they greet you and are very attentive of you if they are busy that day. I get great service and I...

Worst

Visiting Anna s pet grooming made me learn a very valuable lesson. Always research a business before going there. Of course when making the sale she was the nicest person in the w...

Editorial review from Citysearch 4/5/2013

\r I wish I would have read this reviews before I bought my wife a puppy from this Very NASTY Lady... NoNo She is no lady she is Diablo.... I paid a very high price for our puppy that was having a hard time breathing, when we take puppy to the doctor, he tell us that the puppy lung defects. and might die soon... When we call Miss Anna to say we want our money back she started screaming she has a baseball bat and I can come over and get my $%$ kicked... WOW I cannot believe... When I did bring the puppy in she was very nice in front of the other customers, but she say I did not buy this puppy from her.... Wow Miss Anna is very bad lady..\r \r I only wish we would read this first....\r \r Thanks to Anna, I went through one of the worst experiences of my life (no exaggeration). I’m not going to go through the entire story because that would take awhile. Plus, it still saddens me to think about it…\r \r In short, about five years ago, I bought a poodle and chihuahua mix from Anna. I named him Hendrix and had the best time with him for all of about five days before he was showing symptoms that just weren’t normal. I took him back to Anna who said she was going to have her vet check him out. I called at least once a day after that, and after a few days of Anna avoiding my questions and changing her stories, I just wanted him back so I could get him checked out myself. I never saw him again. :(\r \r Come to find out, many others have had horrible problems dealing with Anna. I would not want anyone else going through what I did, so here are a few links that may help inform you about Anna’s Pet Grooming…\r \r The experiences told in these Ripoff Reports are not very different from what I dealt with:\r -http://j.mp/6p3E7e\r -http://j.mp/67rYB0\r -http://j.mp/5FfY7q\r \r “NORWALK PET STORE RAIDED – 2ND TIME IN TWO YEARS” (SEAACA):\r -http://j.mp/7p5oA7\r \r “Selling Sick Pets?” (CBS2 undercover investigation)\r -http://j.mp/99PlNZ\r \r There is a lot more about Anna that you can find online. She has operated under many names:\r -Anna Berardini\r -Anna Beradini\r -Anna Bernadini\r -Anna Gabriel\r -Anna’s Pet Grooming\r -Norwalk Pet Grooming\r -California Cockapoos\r -Cockapoo Connection\r -MaltiPoos and More\r \r Also, here are more reviews that Yelp’s algorithm has filtered out:\r -http://j.mp/cEzqsB\r \r I’m writing this now because something made me think of Hendrix while I was on Yelp, and I saw that Anna’s Pet Grooming had one 5-star review. It seems like Jill S. is lucky to have had a good experience. I just wanted to make sure that others are aware of the other side of the story. So, hopefully Hendrix helped save people some grief and heartache. I just wish there was more we could do for all of those sick puppies.\r \r more

Editorial review from Citysearch 6/27/2012

Anna?s services are awesome they are very nice and professional. Once you step in they greet you and are very attentive of you if they are busy that day. I get great service and I love to come here. I would recommend this place to any one that wants great service. more

I get all 3 of my dogs groomed at 6/5/2012

I get all 3 of my dogs groomed at Annas. They know us and are excited to take our dogs off our hands. Well worth the money and I will continue to come! more

great grooming 5/24/2012

She always does a great job, I enjoy coming here she always has something to talk about and does a great job around my dogs eyes. more

pet grooming 5/16/2012

I?ve known Ana for a few years now and I?ve actually bought a few dogs of her during those years. She is great even though she is a pet groomer she seems to know a lot of dogs, more like a vetenarian(she?s not though). The place is really nice and she does a great job. I really like coming here even though I take good care of my dogs I bring them in once in a while. more

great staff 4/25/2012

Molli is so excited when she comes and leaves! She loves it here so much that she sometimes knocks stuff around!!! more

nice job 4/17/2012

Thanks so much for the wonderful service! This place is the best groomer I have seen- you all run a fantastic facility here. more

Great 4/9/2012

I have a Maltese and Yorkie and I am always nervous taking them to a new groomer. I have to say that my experience was pleasant and wonderful. The price is right and my dogs came home looking cute and clean! more

Good job 3/30/2012

They did an excellent job on my two dogs for their grooming. The facility was really clean and the staff was very friendly and helpful. Thank you! more

Wonderful! 3/7/2012

Anna really helped my family out when we adopted a dog that had some health issues. She was wonderful throughout the entire process and really took her time explaining everything to us and also helping us care for the animal. We really love her and would definitely return for another dog. more

Worst customer service ever 2/16/2012

Visiting Anna s pet grooming made me learn a very valuable lesson. Always research a business before going there. Of course when making the sale she was the nicest person in the world, but when my shih tzu that I purchased became sick with the parvo virus she showed her true colors by using every curse word in the book calling me different names amongst other things also saying the law doesn t care about me and that this is her world. According to the contract that we signed the day I adopted my pup. If he was diagnosed within 7 days with any major illnesses it is her responsibility as the breeder to care for the dog. I contacted the local sheriffs to which they know her very well seems she s had this problem before and has a couple lawsuits pending. Be very careful when visiting this place! The only good thing I can say about Anna is that after yelling at me and calling all those names she took the puppy to her vet and now the puppy seems to be healthy. But that s not the way to treat your clients Anna more

Sheep Dog 7/6/2011

I took my Maltese here because she looked like a sheep!!! She looked so much better after everything, these people are friendly and love their jobs! more

Honest 6/29/2011

The dog I bought from Anna is wonderful! She really is unbelievable. She is so easy to train. She never disturbed my sleep from day one. My sincere thanks to Anna for her honesty and being there for me in my time of need. more

My life has changed 6/29/2011

My life has changed so much since I found my precious and wonderful girl at Anna's shop. She is every thing I hoped for and then some. I want to thank Anna for her help that day, as she knows I had some awful experiences with dog breeders and was so concerned if this little girl would have a good temperament and so many other questions. She assured me I would not be sorry and how right Anna was! more

First class 6/28/2011

I've known Anna for 26 years. First class, kind, and a professional lady. I've gotten 3 dogs from her. Love them to death! Anna treats all her puppies like on of the family. more

Happy return customers 6/23/2011

This is our second baby we got from Ana. Two and a half years ago we found Chase to by my grandson's baby and he is so special and smart. Now my daughter is now getting her baby and our family grows. We are happy return customers. They have the healthiest and smartest dogs! more

Love the store 6/23/2011

My family and I purchased a puppy from Anna a year ago! We love her so much! We came back a few weeks ago to get another. I love the store, cute puppies, and great service! more

everyone I know goes to Ana's 6/7/2011

I work at the mall in Downey and I take my ""puppy"" (she is actually 2 years old), to Ana's Grooming. By chance, I was having a conversation with one of my customers and the topic of children and pets came up. Turns out her ""puppy"" is from Ana! What a coincidence! My mom and my grandmother also have wonderful puppies from Ana as well. As a matter of fact my Gramma's puppy is going to be 15 years old this year! Everyone I know goes to Ana's! Keep up the Great Service! Thank you! more

Thank you! 6/7/2011

The day my husband surprised me with our Toy Cockapoo was one of the best days of my life! He was perfect in every way. We fell in love with his teddy bear face and bouncy curls. How we are celebrating his first birthday. He is sweet, gentle, energetic, and loving - the perfect combination. We are constantly stopped on the street as people admire him. Thank you Anna for the most wonderful girl in the world! more

Great Job! 6/6/2011

They do a very good job and I trust them to take care of my animals! more
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