HORRIBLE EXPERIENCE! Screaming match horrible. I gave them very specific direction on a very simple alteration that i needed done to my winter coat. Simple alteration gone completely wrong lead me to get the entire coat completely relined. Not only did they not follow direction but the quality of work was extremely sloppy. So bad that the people selling me the lining and my trusted tailor (the one I should of went to to being with) couldn't believe it and laughed. Looked like i did it myself. Yes they offered to re-line the coat to my satisfaction but that would be like getting food poisoning and going back for more. I couldn't trust their quality of work after that. They reimbursed me for having to get the coat relined by someone else after a several screaming matches. Horrible quality of work and horrible costumer service. I will never go again and no one else should risk any important garments with them either.
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