Animal Health Clinic

Shopping for a new vet I called Fenton Vet clinic, the location and hours were perfect for me. Since cost is a definite factor I called in advance to get a run down on pricing for vaccinating my dog and 2 new kittens. \r \r All of their rates were higher then my current vet but the Saturday hours were a plus for me. I was told that to vaccinate each kitten it would be $132.00 each, I thought that was high, but I had no idea exactly how high. What I was not told on the phone was that kittens vaccinations require a series of 3 shots which would mean 3 visits and at this office they charge an office call per kitten per visit, I did not find that out until I got there for our appointment. \r \r To charge office call fees of $35.00 for each kitten for the second and third vaccination visits is ridiculous, since my visit I have called two other vets in our area and they also say it's ridiculous to do so, those vets both charge an office call for the first initial visit but not the second and third because it is just not right and quite frankly a rip off to do so, any office that does should not get your business.\r \r Long story short, within 10 minutes of arriving for our appointment an emergency came in which I do understand happens, I have sympathy for the pet parent of the injured animal. But, what this meant for me was, that an appointment that should have taken less than one hour ended up taking three. Even though the vet was busy with the emergency I should not have been left waiting. They did appologize but seriously three hours and all they can say is ""sorry"" and ""Thanks for being so patient"". What choice did I have it was some sort of hostage situation. Given my final bill, what I should have done was get up and leave after the first hour I could have saved myself a tremendous amount of time and money.\r \r My appointment for one dog rabies vaccine, heartworm test and meds and flea treatment for 3 months and two kittens first vaccines, and flea treatment ended up costing me $385.00. YIKES! Every vet I called said that was outrageous, especially the office call fee for returning vaccinations. Oh, and just for the record, to spay a kitten at this office I was told it would be $250.00. Can you say highway robbery? Call any other vet in town and get thier pricing, you will see what I mean. The highest price I found at the other vets I called was $147.00 and that included the 3rd series of vaccinations.\r \r My advice: If you have ridiculous sums of money to spend on your pets then this office may be perfect for you. But, for me since I have other bills to pay each month and do not have the luxury of money to waste, I will be going to one of the other vets that I called, I simply cannot afford this one.\r \r The techs, vet and staff are all very nice, the facility is nice, the location and hours are great but for me the cost is far too high. more

My dad (89 years old) has a yorkie that we have been taking to Dr. Sandy & Dr. Susan for about a year. My dad is a little grumpy & outspoken but the ladies there always treat him with respect (quite a feat). But beyond that & most importantly they are just amazing with his dog. They always explain all of the charges, often offering to get more that one estimate for my dad & are always willing to answer our many questions. Sometimes things seem to cost a lot but once explained we can understand the reasoning behind it, and really the final decision is ours. I know my dad appreciates the time they take with him to explain things in a way he understands. He says he'll never go anywhere else with his little Punkin. Thank you ladies for taking great care of us! more