On April 8th, 2009 my two dogs had chewed up a small bottle of contact solution. Upon finding it, worried that my dogs had poisioned themseleve I called the Animal Clinic which is just right down the street from my house and I didnt want to drive them across town to my normal vet because one of my dogs gets car sick. Upon calling the animal clinic the woman who answered the phone asked me what had been chewed and placed me on hold to ask the vet if they needed to come in. She came back on the phone and told me to bring my two small Chihuahuas in right away. When I got to the vet they ran a bunch of test including a CBC with profile, and a fecal exam. When the test came back Dr. Dotson told me that the eye drops did affect them at all but told me that my male dog had a kidney problem and he wrote him a prescription for some medication that cost 72 dollars telling me that I would have to buy this medicine from him monthly and give a pill to my dog every day for the rest of his life and feed him a special expensive food for the rest of his life. My bill came up to 429.08 after all the test and the medication and the food. I paid the bill and took my dogs home. I called my oringal vet and set up an appointment to get a second opinion. I took my male dog to my normal vet who informed me that the contact solution contains a simple saline solution that the vets actually give to pets during surgery through an IV to maintain their fuilds. He also did a CBC with profile and compared them to blood work from having him fixed and told me that my dog's kidneys were perfectly healthly and that the elevated level that Dr. Dotson has said was early signs of kidney failure was probably caused from the stress of the vet visit and could have been from him eating a little too much that day. After getting this second opinion I went back to the Animal Clinic to speak with Dr. Dotson. I waited in the waiting area for 15 minutes for Dr. Dotson to come out and he never did. I had to leave to get to a class and funny enough AS SOON as I pulled out of his office's parking lot Dr. Dotson called me saying that I left too early and that he had really wanted to talk to me. I told about my second opinion and that he ripped me off and he started cussing at me saying that my otehr vet was trying to belittle him! My normal vet had never even heard of Dr. Dotson and would have absolutly no reason to talk poorly of him and simply gave me his professoinal opinion about my male dog. I just want my experience with this Animal Clinic to be known by other pet owners so that they dont have to go through the fear and heartache that I had to worrying that my pets kidneys were going to fail and that he was going to die. The only money that I was able to recieve back was for the 29.22 worth of dog food. This vet is completly impersonnal and offers HORRIBLE customer service. Please warn other pet owners.
Cons: Lair and Awful Service
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