We had alot of rain and I awoke one morning with no service. They wouldn't come and fix it without proof that I rewired my whole entire house! It took them almost 3 weeks to send someone out to repair it. No one speaks English, and they won't let you speak to a supervisor! I called to request to extend my due date for a few days, and awoke to find my service disconnected on the day which I told them that I would be making my payment! I had to go to a pay phone and do you know they had the nerve to tell me that I didn't call them previously? They would not take any less than the late fee, reconnect fee, and a debit card fee!!!!!!!!!!!!!!!!!!!!! They only repeat themselves over and over and over and over when they talk to you! That's why I say that they don't understand ENGLISH! Oh, expect to be on hold for at least 30 minutes or more! They tell you that you can get unlimited long distance, but it's actually 60 minutes worth. My voicemail has never worked, and I can't get them to fix that either! It's been 8 months already. When I can afford to switch, I am. The flat rate for this is $25.00 and you definitly get what you pay for. At least they could be nice once in a while! Never use Angles Communications!!!
Pros: cheap
Cons: EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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