To be fair, their salad dressing is wonderful. But the service is SO unbelievably horrible and food quality is so unpredictable that I would go anywhere other than this place. We've had multiple bad experiences here- mostly based on really rude staff and messed up orders. Today, our family has finally decided that Andros has lost our business for life. I had an experience today where I ordered some food to go over the phone & asked the curt, older waitress who'd taken my order a question about what I'd ordered when I came to pick it up. Then I paid for it. It was only then that the woman who'd taken my order- confirmed my order- gave me the slip to pay for my order- and watched me pay for my order- only then did she tell me that half my order was not there because they only cooked certain items later in the day. I'd just paid for this unavailable food and she watched me do it before she told me. She said that it wasn't her fault and she'd substitute something totally different but would not give me my money back. After telling both the older, greek woman working the register and the older greek waitress who'd taken my order how upset I was and that I just wanted a refund for the part of my order that was missing, the waitress actually went up to dining customers who were sitting next to where I was standing and joked about the fact that I was upset- not by her mistakes- but about the fact that my husband probably refused to have sex with me the night before. SHE ACTUALLY SAID THOSE WORDS ABOUT ME WHILE I WAS STANDING THERE. I was so upset, I asked to speak with the owner but they said that there was nobody to talk to and shrugged at me. I left there feeling totally abused with half an order and so upset that I couldn't eat it. I am a reasonable person and have never been treated like this in my life. The people at Andros truly seem to think that they exist in spite of their customers, not because of them. People like this don't deserve your money. Go to Demos in Watertown or Waltham instead and get better greek food with out the side-order of rudeness!
Cons: Rudeness, Messed up orders, it goes on and on...
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