Good: They actually showed up on time unlike previous experiences I had and the gentleman was courteous and seemed knowledgeable.. Bad: It took a little longer than I would have expected and I was late to an appt.. Improvements: Nothing I can think of off hand, they definitely exceeded expectations cleaning wise.. Other: It's definitely worth hiring a professional for serious carpet stains because saving the hassle of getting rental equipment and all that stuff and having the piece of mind knowing your carpets are being cleaned right is well worth the money..
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