All of us have noted a sharp decline in customer service and it is refreshing and with total enjoyment to know without fault or delay that the service at the Novi American Laser Center is without exception the best in customer satisfaction and services. I began attending American Laser in Novi 5 years ago when my husband found a discount in the local paper for hair removal.
I initally attended due to the discount but quickly learned that it is not always about the discount or saving a few dollars. When my treatments didn't go as well as planned with my hair being more stubborn than the average the center stepped up to the plate and hit a home run, they took my treatment as a personal challenge and were dedicated to make my treatments a success. Whereas many of the other hair removal centers I had checked into provided a certain amount of sessons regardless of success I have found this not to be true at Novi American Laser Center. If extra is necessary they are not afraid or hesitant to provide that extra to see you smile as you leave their center.
And smile I do as my many friends and family tell me how great I look and what am I doing to achieve this great look! As I tell them and now you, I am so pleased with Novi American Laser Center that I continue to drive 45 minutes one way for many treatments each month and even though I could go to other laser treatment centers a lot closer, I would rather and do so choose to drive this 1.5 hours to be among friends (after 5 years they are like friends and family) for my above excellent treatments.
I would go no where else for discounts or for treatments!
Laurie R
Howell, Michigan
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