This Agency does not answer their phones in a timely manner. The agent is always busy or does not have time for their clients. Always soliciting to get other services like health/life ins when office smells like cigarettes. Paperwork all over office and very disorganized easy access to peoples profiles and paperwork. Employees always on cell phones doing personal phone calls. This agency does not look like a business but more like a dirty room with very unprofessional employees. This agent does NOT SPEAK SPANISH.\r
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