From the very start, Demetre kept us informed, showing us all the options and guiding us to make the best decisions. He always clarified issues for us. His staff, especially Daniel J., always kept us in the loop, trying their best to simplify things for us. The entire process took much longer than expected but we hit so many bumps and snags along the way, that we were almost ready to give up. Demetre and his team remained positive. In the end, we would have wanted better communication from the staff who took over and to improve the closure process but it all worked out.
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