Bought $5000+ worth of products with them and had a problem with the decking. Refused to even come and look at it. Would not do business with again under any circumstance. I am now in direct communications with the manufacturing company since American Cedar and Redwood will not support the products they sell. I am not asking for anything except somebody to drive 10 minutes to look at our significant problem, yet they refused. We talked to the district manager, who is also the son of the owner and he stood by their policy of not supporting their customers after the sale. Beware!
Cons: Horrible Customer Service
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