American Blue Diamonds

I have bought a set of Parade Diamonds mounting from American Blue Diamonds with 1.5 carat Yellow Sapphire princess cut center. I love Canary Diamond, but I can not effort one. Linh, the owner of American Blue Diamonds, with her vast knowledge has helped me to pick something close to what I love within my budget. Before coming into Linh?s store, I have little knowledge about Gemstones and Diamonds. Thanks to Linh (a GIA certified), with her patient and sincere, I have gained more knowledge than I ever was before coming into her store. After leaving American Blue Diamonds, I have a beautiful set of rings which I know will hold up their value over the time. And with the knowledge that I gain from Linh, I can shop confidently at any store. As long as I?m in Austin, I will come to American Blue Diamonds for anything related to jewelry. Pros: SUPERIOR QUALITY AND SERVICE more

I came to the store with some of family color stones and very old diamond rings. The owner, LINH NGUYEN, was very patiently to work with me to make the stone I wanted in to the mounting I wanted. She picked up on the most ring I wanted but needed to be altered to be thicker and fit my stones. She cut all up to measure, matching, and grading. She advised me which one should be used and tried for hours to make the design in my mind coming out. She has the newest COMPUTER AID DESIGN SYSTEM and COMPUTER AID MILING SYSTEM to make the wax and cast the ring of my demand. I gave her the hard homework and she was excellent in design and service. She is a GIA Gemologist besides two others UT achievement: BA in Bilogy and BS in Psychology. She is also an excellent jeweler that can work overnight for your expedited demand. I cannot ask any jeweler to do more than that. I will be her customer for my life! In addition, I am highly recommend for any of you to try out... Come to see LINH and her staffs in AMERICAN BLUE DIAMONDS. It is the best selection in BRIDAL for those in LOVE and the best service in town. Pros: BEST PRICE, BEST SERVICE, BEST TECHNOLOGY more

RIP OFF ALERT!!!! Do NOT go to this place. I found a great deal online on an engagement ring, but the setting was wrong, so I wanted to use the stone in another setting. I took my ring in there just to look at possible ideas for a setting. There was a middle aged Asian lady in there, and she was the only person I saw, so I assume she owns the place. I made the mistake of telling her how much I paid for the ring I had, and her whole attitude changed, almost like she was mad. I'd already taken it to several shops and knew generally the color/clarity of the diamond, but she started trying to tell me that the stone was ""I"" in clarity, and it had ""too many inclusions to be SI"", that it was ""very, very yellow... J color"", and that it was ""probably enhanced"". She was actually quite rude. She then proceded to try to offer me very little on trade for it towards an INCREDIBLY OVERPRICED diamond she had in her case (a 3/4 ct stone worth MAYBE 3k, that she had priced at $7300). Pros: Absolutely NOTHING Cons: Dishonest and sleezy more

This is the first time I've written a review on City Search, but I was so pleased with American Blue Diamonds and Linh, the owner, that I wanted to tell about my experience. While my fiance was shopping for a diamond at another location, I stopped into American Blue Diamonds to look around. Linh was very attentive, personal and happy to answer all of my questions. The diamond that she showed me was beautiful and the price was right. I had purchased the ring at another store, and it was created to hold a round diamond. The diamond we purchased here was a princess cut. Linh was concerned that my ring would not hold the princess cut diamond securely enough, so she worked with the jeweler to create prongs strong enough to hold my diamond - at no additional charge. They actually took prongs from existing rings to build new prongs for my ring, and they did a fantastic job. It looks like this is the way the ring is supposed to be. You can't tell that any customization was done a all. The diamond is absolutely flawless and a brilliant color, too. When looking for a diamond, I would stongly recommend that you include a trip to American Blue Diamonds as part of your search. Pros: Parking, Service, Attentiveness to detail more

I am new to owning fine jewelry and I have been doing research on an engagement ring as I knew that I would have this for a very long time.. After a year of researching the best place for designer jewelry my fiance bought my ring at another retailer.. I had trouble getting my ring cleaned due to the hours and the length of time they would need to keep my ring and I asked what I could do to clean it myself and they recommended a chemical and I did that and it turned out that my ring almost became ruined. I saw the design of my ring on a sign for American Blue Diamond and I went in and the owner saw my ring and gave me jewelry 101 on my ring and on jewelry... I had picked a ring from a desiner that is not common and so I had dreaded having to go back to get my band and now I won't have to, I can get it here and know that I will be able to get great service that is personal... The owner also showed me wedding bands for my husband that he can wear even when doing construction things as it will not scratch.. She is a very personal and is very eager to make sure you find what you are looking for and is also willing to order something just for you to see it so you can make sure you are making the right decision. .I was VERY impressed with the fact that the owner cleaned my ring overnight and I was able to pick it up at 11 am when I had just left it with her at 6 pm the night before... I have NEVER had customer service like that anywhere... I am in awe of how tenative she was to me and my daughter.... You will be very happy with your jewelry if you buy it here, she'll make sure or she will try her best to fix it... Pros: Location, Service, parking, knowledge, value for your money and overall a great place! more

The owner of the store, Linh, provided outstanding customer service. Not only did she meet my needs, but she met my bugdet and future needs. Linh and her staff provide many services that other jewelry stores do not offer. For example, many stores do not allow us to take a photo of the ring we are considering. Linh, took a picture for us and emailed it immediately the same day so that we could show our family members. Another example is she gave us a free appraisel because the item was more than $2,000. The store hours were very convenient, they are open from 10a.m. to 8p.m. seven days a week. She was always there, ready to assist and answer our questions. I know I can depend on her in the future for anything I want. Even if she doesn't have it in the store, she will special order overnight for us. She has a very large bridal selection with well known designers for us to choose from. Unlike many other jewelry sales person, Linh is there to educate us about what we are about to buy. AMERICAN Blue DIAMONDS provides life time service including polishing, rhodium, and cleaning. Compared to other corporations where you are charged every time you want something like this done. One thing that stood out to me was that even though I was on a small budget, the money I spent could be put towards a more expensive ring in the future as long as it is double the price. I highly recommend going to AMERICAN Blue DIAMONDS. Pros: Quick service, educating and exceptional prices. more

Linh, the owner sat down with me for as long asI needed to get comfortable with what I was buying. She described the difference between the diamonds I had selected and by the end of the meeting, I felt like I knew as much about diamonds as she did. Pros: Personalized customer service more