I wanted flowers for my wife's birthday delivered to the restaurant where we were meeting family for her birthday dinner. Unfortunately, I forgot to take care of it until the day of. I called Terri at 11:30am with a specific arrangement in mind, and I needed it delivered by 4:30pm! I was fully prepared for her either to say she couldn't help me or that I would have to pick another arrangement that was premade...\r
\r
Terri was EXTREMELY accommodating. She didn't actually have the flowers for the arrangement I wanted, so she recommended a way that she could still make the arrangement but substitute different flowers. This was an awesome idea, but the missing flowers were actually our wedding flowers. While I was hemming and hawing and trying to decide what to do, Terri piped up with ""you know what, one of my drivers is near the flower supplier. Let me call him and have him stop in for some Asiatic lilies for you."" Wow! Extremely customized service and meeting an insane deadline.\r
\r
So, that's the customer service. On to the flowers themselves. This is the most beautiful arrangement I have seen in a long time. My wife was floored, and everyone who has seen the arrangement has raved about it.\r
\r
I think we've officially found our ""florist we'll use for everything in our family."" There is literally not a single thing about this experience I could have asked to go any better.
more