Amazing Cakes Bakery

Amazing Cakes in Mableton is by far, the WORST Bakery I have Ever Visited! First of all, they Have Nothing There to Buy, except Overpriced Cupcakes! The woman behind the counter acts like she doesn't give a crap about the business! I have no idea how that place even Stays in business, it's sooo bad! more

Called Amazing Cakes for a Sweet 16 party cake. The owner (tanya) was rude over the phone (very rush rush), that should have been a warning. Went there to discuss cake options with my client, did a tasting (they loved the taste) and designed the cake (chose colors and flavors). Day of event I called ahead to let her know what time i would arrive. I got there and my cake was not ready (wrong size box brought). I had to wait for her assistant to go get me a correct size box (from UPS store). After the box arrived and the cake was brought out (it was COMPLETLEY) the wrong color and after i explained to her that I was in a rush and did not have much time she wanted to waste more time by taking pics of the cake!!!! Long story short when i got the cake to the location and attempted to take it out the box, the whole top 2 tiers crumbled!!!!! She did not have enough sticks or long enough sticks in the cake to hold it up!!!! If you can avoid going here please do so you dont have a disappointed 16 year old like i did. Cons: lack of customer service, lack of technical skill, more

We were extremely disappointed by the lack of customer service and professionalism that was shown to us at Amazing Cakes. They decorated our cake completely wrong and were extremely rude to us when we asked them if they could fix it. They said they were too busy with wedding cakes and would not have time. When I told my friends who used to go there, they all agreed the man that works in there has always been rude to them or other customers that were waiting. It's a shame that a local business owner does not understand that if she approached this situation completely different they would have a loyal customer for life. It's not the fact that they made a mistake, it's the point that they did not own up to it and accused me of being wrong. As I tried to explain that, they actually told me to ""take the cake and go!"" He even said, ""they have plenty of customers"". Never in my life have I encountered such a situation. Unfortunately the cake was for a party of about 25 people, most from our neighborhood so now everyone is aware of this, and they lost more than one family's business. Cons: Lack of Customer Service more