I called "Always Pretty" to set up a pedicure for myself and one of my girlfriends. The owner said we could come in for our pedicure and after reading all the good reviews online, I figured, "Wonderful! This place will be a great ‘spa’ to go to for nails". Unfortunately, "Always Pretty" needs to rename their "Salon and Spa" to, "Not So Pretty". This place was the absolutely the WORST place I have EVER been to. At first, the pedicure was going fine for me. As my friend was sitting waiting for a while for someone to start her nails, FINALLY a young, high school aged girl sat down and started the pedicure. Let me re-phrase by saying this was probably the FIRST and only pedicure this young girl has ever done. As we were sitting there, I could tell my friend was getting completely and utterly agitated and annoyed since this girl did not know what to do, what tools to use, or how to properly perform a pedicure. Meanwhile, the lady who was giving me my pedicure was finished with the “spa” aspect of it and was ready for nail polish as my friend was still sitting there while this girl was trying to figure out how to file nails. I can assume the owner could see how mad we were getting since she handed my friend a note saying, “Your pedicure is on the house. This girl is still new and she was the best I could get for last minute”. So… WHY didn’t they tell us in the beginning when we called that they were unable to take us for a pedicure??!?!? The owner would rather have allowed an outlandish experience than to loose two $35 pedicures for the day?? To top this off, we sat around for the owner to come paint our nails, because I guess this lady and the young girl were not properly trained to paint nails. Since we were sitting there watching the time pass, the lady I had for the pedicure was like, “Oh, I guess I’ll just do it”. A first grader who never painted nails could have painted my nails better. I’m talking messy, missing spots, no top coat… honestly, it looked like she took the nail polish, and let it drip onto my toes and then messed it around a little. The funny thing is, the owner came over and said my toes looked good as she cleaned up some of the mess on my toes. After the owner got up from the seat, I took the nail polish and re-coated my nails to look somewhat presentable. This experience was absolutely RIDUCULOUS and PATHETIC! I cannot reiterate how horrible and ludicrous this pedicure was!!!! It was a complete joke! Oh, and the best part… we were there for an HOUR AND FORTY MINUTES!!! What a waste of time! As I am still extremely annoyed and dumbfounded, I cannot comment about their other services. Although, seeing how this experience was, I would not doubt that the rest of their services are nothing to brag about. The owner really needs to re-evaluate her services and the people that perform them!
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