Really terrible design and terrible customer service. Also beware and read the fine print. They changed the swatch I chose on 2 of my 5 closets saying most people choose a white. When the designer came in for a quote I had only chosen one swatch. i had no clue in the contract they will switch it. They also damaged my furniture in the space where the installers were working and refused to accept responsibility or fix it. Their billing rules are questionable they charge upfront making it impossible to get things fixed and need multiple appointments to have stuff rectified. Additionally no line items are provided making it difficult to understand cost items.I found the People at Alt closets are rude and uncouth. I could have designed my closet better. They use a bunch of suburban housewives as designers who are not trained and draw sketches on paper and so it's hard to visualize the end product. I will never work with this company again.
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