Altered Ego Salon & Spa

My stylist Sheya nice girl took more than one client at the same time, I was left under dryer for to long. As I was sitting under dryer getting highlights I was getting more and more nervous about the amount of time I was spending there and sure in off my hair got damaged. I have never sat under the dryer that long before and I should have said something knowing my hair, but I thought that she as the professional knew what she was doing. I wish I would have known that I was not going to be the only person my stylist was going to be taking care of during my service. Live and learn more

I received my first Deva ( curly girl ) cut here, everyone was friendl and very welcoming! Lorri was amazing! more

I have been going to Altered Ego for more than 6 years.\r Shea has done my color and cuts for years. Tawny is amazing at doing your hair for your wedding!! And Michael does wonders for make-up. I would recommend them to anyone! Cant go wrong with Altered Ego! =) Pros: Friendly staff more

Lorrie has been my hairdresser for 10 years. That should say how much I love her. She has always been very attentive to my hair, knows what it will do and not do, and advises me accordingly. She is careful, precise, does fabulous color, cut and style. I wouldn't consider going anywhere else. Pros: Beautiful salon, warm, friendly staff more

My daughter discovered Lorrie and had her hair styled. She liked Lorrie so much that she took her three year old daughter and her one year old son for cuts and Lorrie was great with all of them. I needed a new stylist and started going to Lorrie as well. She works well with my long hair and is always willing to give me helpful suggestions. She pays careful attention to details, is aware of the health of my hair, and always gives me exactly the cut and color I want. Lorrie is pleasant and attentive and takes the time to get to know my personal preferences and responds to them. I have referred friends to Lorrie and they have had very positive service and continue to go to her. Pros: attractive salon, easy parking and access, great service more

Lorrie has been my hairdresser for over two years now. She is awesome! She does great weaving of highlights and lowlights and if you ever want to go more daring or tone it down or make any changes at all, she really listens to what you want. She also is great at giving advice if you're thinking about making a change in hairstyle. I had really long hair and wanted to get a shorter cut. I brought in a photo of the cut I thought I wanted. Lorrie is very visual, gave me advice for what she might change in the hairstyle to make it work for my features and then gave me exactly the cut I was hoping for! I was thrilled and got tons of compliments and it's all thanks to Lorrie! Try her out, you won't be disappointed!!! Pros: Great highlights and lowlights, amazing cuts every time more

I have been going to get my hair done by Sandra since her days in beauty school. She did such a good job there that when she graduated from beauty school I followed her over to Altered Ego Salon. Sandra takes the time to listen and undestand what you want and makes sure you leave the salon happy with your haircut and/or color. I recomend all my family and friends to Sandra and haven't received a complaint yet! Pros: friendliness, quality of work more

I have been comming to Amy for years now and I will not let anyone else touch my head. She does awesome work. She is the pro , and I respect and trust her sometimes brutally honest opinions about my style. She has never let me down yet. I've sent my family and friends to her as well and everyone loves Amy and the work she does. Thanks to Altered Ego for having top notch stylists. more

I was referred to Amy by a friend. She is absolutely a color artist. She matched my haircolor perfectly to a picture. She listens in her consultation and provides a professional expertise service. I am so happy to become aquainted with this salon. Everyone there is so nice and friendly. I would highly recommend. Pros: Great Services more

Amy is the best! This stylist has an excellent sense of balance with color and style. She blended three colors giving me that dimensional look that has been difficult to find in a stylist since I moved here from New York. She came highly recommended and I agree she is great. I like this salon everyone is professional, happy and warm with a cute coffee shop. Thank you. Pros: Best blend of colors more

I am very pleased with Alter Ego. I have been there 3 times and I always love the results! Laura is the stylist who cuts and colors my hair. She does a great job on the color. It looks very natural. She has given me several great haircuts and I get lots of compliments about my hair. Frankly, I don't like being at the salon for more than a few hours. She never keeps me waiting and I am usually out of there in two hours. I highly recommend this salon. The staff are friendly and it isn't overpriced. Pros: parking, coffee shop next door Cons: far from my home, they don't carry the hair products I prefer more

I have been trying to find a regular hairstylist since I moved to Tempe 2 years ago. I found Altered Ego through another review site and like here, there were tons of great reviews so I thought I'd give it a try. I saw Amy who was the first person to have an appointment open. Before coming in, I had pretty thick side swept bangs that had really grown out and I wanted to trim them up and get an all around reshaping, nothing major. At first Amy cut my bangs very thin and wispy and just on one side of my hair. I asked her to make them a little thicker and more side swept which is a pretty popular style so I thought she would know what I was talking about. It still wasn't coming out right, so she went to get the owner, Tawny. I thought Tawny might step in and try to restyle my hair. Instead she just tried to convince me to like it and then told me that if I didn't, to just wait until it grew out. Finally, I gave up and went home. Later that day, I went out and bought some haircutting shears and completely redid my bangs. I am much happier with them and have had several opinions from people who say they look better now.\r Not only am I disappointed with having paid a fair amount of money for a haircut I wasn't happy with but I was also disappointed with the stylist and owner basically telling me I was wrong for not being happy with it. I'm not sure what the clientele base is here, but I did not get the feeling that they mostly catered to a young, stylish crowd which is more of what I was after. I usually let the stylist use any sort of new or creative techniques they have to try out something different and I'm happy as long as it looks good. Unfortunately, that was not the case at Altered Ego and I will not be going there again.\r Pros: Easy to find location, nice looking shop Cons: Poor customer service, did not leave happy more

I have finally found a salon where I can get every service done, in one stop. The spray tanning is the best I have ever had. I did not look orange or blotchy for once. My nails looked great and Tiffany was very nice, she has a fun personality. Andthey fixed my hair. Another salon did a number on my hair, and I thought there was no fixing it, but Amy did a great job more

The salon is so cozy. There is a boutique and coffee shop inside that is awsome as well. I have seen Lorrie and Amy and they are both great. My experience both times have left me very satisfied. I will be returning. Pros: friendly front desk, educated stylist more

I found Altered Ego after stopping a girl in the mall, whos hair was beautiful. She pulled an extra card out of her purse and said, "" go see Amy, she is awsome."" We had a consultation about color and cutting, before getting started. I felt very confident that we were on the same page. She gave me a whole new look, just what I asked for. I have got so many compliments. Not to mention they have a great referral program so ask for extra business cards. Pros: fun atmosphere, coffee shop inside is very cozy! Cons: lunch time parking is a little full. more

I had pretty much given up on trying to find a new stylist after mine moved away a few years ago. I was referred by a friend to Laura at Altered Ego and I was so happy with the results. She listened to me, and told me what ideas she had for my hair and it tuned out exactly how I had hoped. I was able to style it myself with no problem and I will definitely be going back. The salon atmosphere is cool and relaxed, prices reasonable and people friendly. So glad I found Laura and I finally like my hair!!\r \r Pros: Service, parking, atmosphere more

I have been going to Altered Ego to have my haircut with Ashley for two years now. She is wonderful! She is always honest with me about what my hair can and can not handle. I just had highlights added back into my hair and they are AMAZING! The color she used is beautiful and I left feeling like a million bucks! I have been to several hair salons and stylists in the valley and FINALLY found the perfect salon and stylist! more

Since I've been going to Terri, my hair now looks fabulous. She really knows her stuff. The style and color she does to my hair is excellent. I trust her with her judgement and she has never disappointed me. Terri is also fun to talk to. She is very interesting and has a great sense of humor. Since I've been going to her, I get lots of complements on my hair do. I started going to Terri because I asked on of my friends at work who did her hair. My friend's hair always looked great and I wanted mine to look good too. I was never happy with my hair until I started to go to Terri.\r \r It's nice spending time at the Salon too. Everyone is nice to me there. They make me feel at home. Pros: Superior Service more

Ive had many chances to watch my wife get her hair done. The staff member who does her hair talks to people more than keeping an eye on what shes doing. Poor service includes waiting sometimes up to thirty minutes after our appointment for her to get started. I think she overbooks. As far as the quality goes it all depends on the day. We called one time to say we would be ten minutes late and my wife paid for it by shotty work. All in all being a guy, maybe this review isnt much help but I really do feel I am a expert at watching how careful a stylist can or cant be. For the amount of money we spend you would think a stylist could keep her attention on work and not chatting with other customers and staff. Pros: Reasonable price for a haircut Cons: Poor customer service, lack of attention to detail more

i walked through the front door of the salon and recieved blank stares from the three employees and the front desk. i should've turned around and walked back through those doors. \r \r the stylist asked what i wanted done. i went over a few wishes & she nodded as if she knew just what i wanted. thirty silent minutes later i ended up with the exact cut i DIDN'T ask for. the next 15 minutes were filled with requests to fix the things i didn't like. all i could see were more and more chunks of hair falling to the floor. i eventually said 'it's fine' just to get her to stop. \r \r when at the front desk paying for my cut the employee short changed me $15, when i told her all she said was 'oh...' and put more money on the counter. \r \r i walked out of the salon with tears running down my face.\r \r i will never return to that place. Pros: close to my house :| Cons: all around poor customer service more