Alterations & Design By Azam

Very rude, worst customer service I have ever experienced. \r Dropped off a bridesmaids dress one week ago. When I dropped it off, I spent 15 min explaining the alterations I needed done. I offered to try on the dress several times and the lady told me that this was not necessary. When I went to pick up the dress no alterations had been made. I was told that this was my fault as they were the professionals and I was just the customer. They asked me rude condescending questions like why would I even buy a dress that was small on me (sorry I had to order it online). They were yelling at me as I was scrambling to put back on my normal clothes and get out of the store. Very unpleasant. \r \r \r Also I agree with the other review she does not give you a price even when you ask. She just tells you not to worry about it.... \r I will never be returning and I would strongly encourage others to do their business else where. \r \r more

She is very unreliable. more

I have been to Alterations by Azam a few times, for various items (some very delicated and complicated and other fairly straight forward to alter) and I was very happy with the outcome of all items. Pros: High Quality, Items completed on-time Cons: A bit pricey more

Azam is a very special lady and the quality of her work is amazing. I have taken many a dress - and other garments - to her over the years; and, every single time, she and her staff did a job of high-quality and attention to detail. Often, she would offer suggestions that I would welcome as she is very knowledgeable on how to not only modify but also enhance the appearance of an item. Lastly, she has a wonderful personality and I truly enjoy paying her a visit and chatting with her. In a world where craftsmanship is a dying art, we need to cherish individuals like Azam! Pros: excellent quality of work - dependable Cons: Sometimes it is the parking issue more

I've been taking garments to her for a few years. I've had men's shirts 'remade' into fitted ladies shirts; she did all the alterations for most of my bridal party; many a pant hem, and I have several things I'm taking to her today. She is very plesant, and will insist on redoing a hem or seam if it is not just right. I reccomend her to everyone. Pros: great work Cons: none! more

If you are looking to pay about 4x the normal price for alterations, then you should go here. The quality of work was good, but when I picked up my clothes I was SHOCKED. I was charged $170 for alterations on 3 pieces of clothing that should have cost AT THE MOST $75! Pros: Quality OK Cons: EXPENSIVE!! more