Alterations By Frances

one of the worst run businesses i have ever seen. i dropped off a dress for her to hem and 4 visits and 1 month later it was still not hemmed. i went in when she said it would be finished; not done. i went in a second time and she said she had spilled grease on it and had to take it to the cleaner!!! went in a third time; still not done. went in a FOURTH time and saw her pick it up OFF OF THE FLOOR and put it on a hanger to give to me saying it was finished when in fact, she hadn't hemmed ANYTHING!!! she flat out lied to me and knew it. unreliable, unprofessional, insulting, and overall a terrible experience. not sure how it could have been any worse!! save yourself the headache of frances!!!! more

I have used Alterations by Frances many times and she has never disappointed. She is professional, yet very personable and makes sure you get the results that YOU want! Professional service and quality work! She also makes sure that the alterations are done in an exceptionally timely manner! I would highly recommend her to anyone wanting quality, reliability, affordability and your alterations done in a timely manner! A+ more

I have gone to Alterations By Frances for several years now. I am so happy she is here in the area. I get personable service, affordable prices and a quick turn-around time. more

Frances has been doing a wonderful job on alterations of all kinds for myself, my family and friends for over twelve years. more

Worst Alterations EVER!! If you are a bride to be, steer clear of Frances! I recently took a bridesmaid dress to ?Alterations by Frances? and it was the worst experience I?ve ever had. The dress was very simple, and needed to be taken in only a bit up top, and it needed to be hemmed. I dropped the dress of on a Tuesday and she told me to come back in a week to pick it up. I came back to take it home?good thing I tried it on first! The hem was uneven and jagged and she took it in at the straps rather than the sides, and my arms couldn?t fit through the holes! Also, it wasn?t even steamed, the entire thing was wrinkly. I was worried but she assured me she could fix it. I came back a third time and it still wasn?t right. The hem was still uneven and she used the incorrect stitch, causing it to roll up at the end. The arm holes still weren?t fixed and the back now poofed out because of the haphazard way she attempted to rescue such poor work. At that point I took the dress to my preferred seamstress (Rip N Stitch in Florence, KY). ?Rip N Stitch? had to take the entire dress apart just to fix it properly. She also found that Frances used, purple, black, navy blue, tan, and dark green thread all on a purple dress. Cons: Everything more