What I like about Aloha Plumbing is that they're either always on time or they will call you in advance to let you know that they're delayed. But what I like most is that they charge by the job and not by the hour unlike every other plumbing company in NYC that I called previously. So no matter how the long the job takes, you already know how much you'll end up paying. I don't like surprises...
They've been twice to my place, the first time to do the job I requested and the second time to fix a light leak as a result of that job. The plumber was courteous and did not charge me for the follow up. I rate them 2/3 just because of the follow up. Otherwise, I'd given them a 3.
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