My experience with Allen's Flowers, the downtown location is not a good one. I ordered a beautiful flower arrangement (from their website) full of baby roses for bosses day. When I went to pick up the arrangement, it wasn't ready and no one ordered the roses needed to make the arrangement. The lady helping me gave me an insincere apology, and gave me the impression that she could care less. I did leave with a bouquet but was disappointed with the poor customer service I received, as well as, not getting the bouquet I originally ordered. Very dissatisfied customer :-( In the future, I'll go where the establishment is more customer oriented. Gail F.
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