Allen Wayside Furniture

Do not buy from this company they will not take care of there customers. You buy something and there are no refunds or exchanges even if they still have the item. CUSTOMERS BEWARE more

Unethical, threatening business practices by the owner of Wayside Furniture My Mom ordered a chair from Allen Wayside Furniture on 8/12, put $850 on her credit card on the order, got home realized the color ordered was incorrect and went back next day to cancel order. She asked to speak with order as she was told no exchanges/no refunds. Owner was rude threatening and told my mom he would not cancel the order and that the distributor where the chair was ordered would not accept a cancel at this point. My mother asked for the name of the distributor so she could call herself and he refused to give it to her. Told her to go look it up online. My mom is 72 so i am assuming he would think she had no idea how to do this. He then said that he would credit her $650 back but keep $200 and she would need to come back and buy the chair by Oct. What makes this worse is my mom had bought the exact same chair one year before from this very store and was buying another because she loved the chair so much so clearly she intended to by the chair she just needed to wait on the color choice as they are in the midst of selling thier home of 43yrs and moving to a new town house in Hampton. She at this point was not comfortable with his offer due to his behavior towards her and had no interest in shopping at this store in the future due to how she was being treated. He told her this was his only offer and if she did not like it she could take her paperwork and leave. My mom felt threatened and that this was the best she was going to get from this man. She went home Googled the distributor after looking at the tag on her current chair, called them direct and they told her that they had not even received her order yet from the store and that their policy is that they accept cancels up to 24hrs of the chair being shipped and told my mom that the owner of Allan Wayside Furniture William Abrams was choosing to not cancel the order. The woman my mom talked to at the distributor was pretty horrified. more

We purchased a Canadian rocker and a dark brown leather recliner after being told that the recliner leather was dyed completely through the leather, not just on top. Therefore, any digs or scratches would not show. That was the selling point. That was why we purchased. Well, not true at all. So, Allen's, we will not be back, and we are now ready to purchase a new sofa and love seat. Won't be with you. Either educate your salesman on the furniture. Or educate them on ethics. more

I've been shopping her for years. Great staff. Great selection. Great Prices. Really, what more do you look for in a furniture store? more

The staff here is really friendly and pleasant to deal with. I have bought a couple pieces of furniture here and I would definitely go back again. more

Great service, great selection, and just good honest people. I have been shopping here for years and couldn't be happier. If you're in the market for some new furniture, make sure you check this place out. more

I have lived in the Seacoast for a long time and had never set foot into Allen's Wayside in Portsmouth. I was pleasantly surprised by their wide selection. I also chatted a bit with one of the owners Doug, he was very friendly and very helpful. I ended up buying a beautiful dining room table and it was delivered right on time and in perfect condition. I am very happy with my experience and plan to return. more