Allegiant Air

Worst airline ever. I've never been particularly fond of this airline because they have so many fees for every little thing and only their base price is low. I'm ok with this because I've traveled from Vegas to Fayetteville, AR and Fresno, CA and there is really no other airline to choose from as far as I know. But I just showed up to the airport about an hour early, and I was unable to print out my boarding pass online. They do not take an electronic version at T.S.A so I went to the counter. There is a sign saying that there is nobody there 45 minutes before the flight leaves. Great. So I try to see if I can print the ticket and there is nobody that will let me print. I wait and wait until the flight leaves just to talk to 2 little girls that say they can't help me and give me the customer service # in Vegas. I call them up, and they say there is nothing they can do because it is their policy to not have people at the counter an hour before a flight (which is a ridiculous policy to start with) and that I agreed to this when I check in online. This condescending animal said she is going to hang up on me and not go in circles with me when I asked to talk to a supervisor. She asked my name then she straight up hung up on me! I wanted to get her name but she had already hung up.\r \r Now I'm stuck in Fresno with no way home and they won't do anything for me. I would have been to the gate with at least 35-40 minutes TO SPARE and yet I'm stuck in this mess. You would think that even with their low fares that they wouldn't want to make their customers this upset. The funny thing is, my friends here were going to fly out to Vegas on Feb. 3rd and thankfully they have not purchased their ticket yet. I will just rent a car and drive with them and yes Allegiant, you will lose a minimum of 4 new customers as a result of you being so cheap. Thats right 4 within the next two weeks and you will be boycotted permanently. Hire some more people and you won't run into this mess! I hate you and you're a filthy greedy corporation with no respect to your customers. I know they have cheap prices but avoid this company at ALL costs. And in most cases you would save money on other airlines anyway if you have to check bags. \r \r P.S. I cannot see my one year old son until who knows when as a result of Allegiant. Terrible, terrible airline with absolutely no conscience, just fake cheap fares. more

This airline will kill you with baggage fees. And they will charge twice and then deny. I can prove I paid for my son's baggage online and then the gate agent had no record of it when he checked in and forced him to pay again. When I caught what had happened I called the only number available and the agent stated that he would not have to pay on his return flight as there was a credit on his itinerary.....what do you think happened.....the gate agent on the return flight stated that his bags had not been paid for of course!.....He paid again! So now Allegiant owes me/my son $70....I sent an email as that's the only recourse the consumer has and of course got NO response.....So the consumer has no recourse but to wait for them to reply....CANNOT speak to a manager.....My advise to you is DO NOT spend your money here! They are a SHADY company,....this coming from someone who travels extensively for work and flies ALL airlines....Never have I been treated like this...... more