Today is the 49th day that this shop has had my car!!!Voicemail is not set up, fax machine frequently answers instead of a human, he said he'd give me updates every couple of days and has only called me a few times in 49 days, and he gives different stories to the ""at fault's"" insurance agent, my insurance agent, and to me. I'm very disappointed in the performance of this shop and will NEVER tell anyone to trust them for repair.\r
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Part Two: \r
Sorry all, for the mass email. ~Brandi\r
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Use All Pro Collision on Central Ave. in Kent at your own risk. I will never trust them to do anything to any vehicle ever again.\r
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I was involved in an accident at the beginning of January. Due to the fact that I have never had to have body work done on a car, I took a recommendation on a body shop. The recommendation was for All Pro in Kent. \r
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2 months=8 weeks=56 calendar days=48 business days=432.5 business hours later:\r
The car smells of fumes. The entire interior is covered in white dust - in the glove box, in the vents, all over the upholstery, the shift/break console, the carpets...EVERYWHERE. \r
The driver's door doesn't shut unless you slam it.\r
The paint doesn't match from the front bumper to the doors.\r
The dark stripe detail on the door isn't the right color....\r
The black paint on the window frame is lumpy.\r
The back, driver's side door has two indented flaws in the paint.\r
There's a textured, raised line in the paint on the back, side hatchback section....Which didn't even need to be repaired.\r
The estimated list of repairs does not appear to be completed.\r
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I returned my rental yesterday (3/5/10) and sat in his shop until he was ""done""...Since I had seen the day before that the car was finally reassembled, I wasn't going to allow him to keep my car any longer.\r
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However, the work is not done and what has been done has not been done well. \r
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Please do not trust All Pro Collision on Central Avenue in Kent with any of your body shop needs. Based on the work the man did on my car, you will probably be very disappointed. \r
Cons: everything
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