We were preparing to return to Sacramento when our battery died. We contacted our insurance company and it was a nightmare, we were told it would be about 45 minutes. Aout 10 minutes later we received a call from a man asking us where we wanted to be towed. Surprise- this was earlier than the 45 minutes we were originally told. He checked things out, recharged the battery, and after talking with him we decided we needed a new battery before returning to Sacramento. We followed him to the nearest Auto Zone and we got our new battery and were back on our way. More than once this young man stated he would stay with us until he knew we were on our way. We found out this young man, Reuben, was even working past his regular shift. We know companies always hear when something goes wrong- and we decided to let you know when something went right! We cannot say enough about Reuben- his personality, his professionalism, his willingness to help, and we never got the impression he wanted to get back to the office to end his shift. You have an excellent employee in Reuben and we wish him all the best in his future.\r
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