All Florida Appliance & A/C

I had a great experience with Brian, he repaired my air conditioner in 1 hour and I was cooling. Thanks! more

Thank u Ihsan for my dishwasher repair the smell is gone and it now drains! more

It was my experienced with All Florida regarding my portable ac installation. I am so impressed by the technician skill of installation and his good explanation. I would like to recommend to my friends. Thanks to All Florida more

!!!!! This is a response to Michael R. 's review. !!!!\r \r I am the technician who went to this service call and i am puzzled about how a person can twist reality, lie and make false accusations trying to damage a bussiness. This is a good example that the customer is NOT always right.\r \r Now let's get to the truth.\r This dishwasher i serviced had no sign of life when i arrived. After thoroughly checking each component, including the main electrical 110V connection at the ""wire nuts"" at the front of the dishwasher, the conclusion was that\r the control board behind the touchpanel was bad. At this point i already had spent around 20 minutes. But i took the extra step to unscrew the dishwasher and pull it out from under the counter. After further investigation i realized that the main electrical cord had another connection with ""wire nuts"" at the far back behind the\r dishwasher, which is an improper installation and a fire hazard to begin with. \r This connection got loose and started burning the wire nut which is the mentioned wire nut connection.\r After quoting this customer for $110 he accepted and made the payment.\r \r \r Now the facts.\r \r i spend 1 hour at the customers house, NOT 30-45 min.\r I am not a contractor; i am working full time with All Florida Appliance and A/c.\r The regular price he had to pay would have been $55 (trip charge) + 70 (1 hour) = $125\r i gave him a discount and charged him only $110 and told him that my company allows us technicians to be flexible and would be ok with my discount, i did NOT say that i can make my own prices.\r i did NOT see any ""elderly"" in the house. i assume that he considers himself elderly (he looked like he is in his 30's the most) \r \r i want to apologize for the language i am using but this is the language this customer used.\r i want to make one thing clear..payment is for my knowledge/honesty/good workmanship...NOT for the hour i spend at the house.\r throughout my career many times i fixed appliances within 20 min, where before me 3 technicians from different companies couldn't figure out what the problem was after 5 trips.\r One might want to calculate the hours for those technicians and see how much it would cost if we add up the hours.\r \r Why complaining now after i leave the house and the payment was accepted and not while i was there.\r if ""fixing the electrical wiring with an electrical nut"" is that easy then why need a technician.\r \r after all this unnecessary and unjustified drama the valuable lesson i learned is ""Sorry we didn't screw you""\r and Appliance companies beware of customers like this.\r \r And to all customers with the same mindset like this customer, i can just say \r \r ""if you want us to work for FREE then don't call us, just do-it-yourself""\r \r and i feel sorry for myself for wasting my time to reply to this ""review"".\r \r While i worked for this company i serviced approximately 4000 customers and this customer is the 2nd person that was not happy with my service.\r \r \r Final note: My employer does not know about this reply and would definitely not approve of my language, and even though i would get in trouble because of this , i had to defend myself and the work i did. more

DO NOT USE!!! They apparently will send out a contractor who will be in your house for approx 30-45 minutes, fix the electrical wiring with an electrical nut, and then charge you $110 because the tech makes his own prices. He even mentioned that being they are allowed to make their own prices, they will take advantage of the unknowing and elderly....very shady practices and they won't refund the overcharges. Instead, they offer a ""gift card"" for the company to be used on the next visit which means, ""sorry we screwed you but please call us back so we can take $40 off your next $100+ bill. Consumer beware!!!! more

had good experience with All Florida Appliance some times it had worst due to delay in service but overall good for reappoint .. more

They are professional, and reasonable. I had some issues, but they worked with me on price and solved that. Any company who listens to their costumers is fine by me. more

A few months ago my Ac was working but very noisy, a company came out and said it was the compressor and it would cost $2100 to replace, since the unit was working me and my husband decided to save our money and call them when we had the cash. We now are ready for the replacement and but decided to call another company just to make sure and see if I actually got a good deal. I called AFA and got fast speedy service a tech by the name of Chris came out and confirmed the diagnoses, but he didn't quote me right then and there he said he wanted to research the compressor within 15 minutes the office called and told me that the compressor was under warranty!!! I was so happy the charge dropped down over 70%!! Thank you AFA for being a very honest company!! Highly recommened!! more

Initially, I had posted a venomous review about this company due to some issues that I had with my original install of my new A/C unit. To my surprise, I just had a 30 minute with the owner of the company who went above and beyond to make things right. The man who installed my A/C unit was very unprofessional but was new to the company and needless to say he no longer works for All Florida Appliance. I was very impressed with the owner and her genuine disdain and apologies for how my install went. I can't say I've ever had a company be this kind, compassionate and willing to go the extra mile to make sure that I'm a satisfied customer. I will definitely use this company in the future and recommend others to do so. Thanks again Miss Carolin (the wonderful receptionist) and Miss Heather (the owner) for your excellent service. more

This company not only billed my credit card the wrong amount, but they lost their copy of the invoice which their tech had written my card information on. When i contacted them not only was i told that it was not their concern but when i asked about the total they didn't even have an answer. Not only was i over charged, i had to call them back within a week for the same repair. The tech who came out advised me that he would have to bill me once again saying someone must have come in the night and taken parts from my ac unit.(i live in a gated community) Not only do i have a non working ac unit, but i had to cancel my credit cards. \r \r When we call them were told that the owner, Sherif Ibrahim does not come to the office and does not accept calls, when asked for management were told that no one is available. We welcomed to leave a note for them and someone can call us back. Well its been 3 weeks and 4 calls and its just the same thing.\r \r When you look them up online, not only do they work out of a house, their license shows inactive in more than one business name and active again in another,..Makes you ask your self why would they ever change names or owners with the same last names... more

This company has been called out three times in the last two months to fix my ac unit; two of those three times has been for the same problem. The lady that answers phones there has been extremely rude and has even blamed me for there mistake. The have no showed all two times they have came out, and it took me calling them to find out they were not going to show up. The other time i was told between 10-12 then at 2pm i called then they told me 4-6 then the guy showed up after 6. They just leave you wondering if they will or will not show up. If you want your appliances fixed in a timely manor and correct, do not use this company. more

First impression was great then once they had our $ they could care less about pleasing us or giving us what we PAID for. Our dryer coil needed replacement so we order the part through them. When my husband (a handyman my trade) installed the part, the part blew. We brought it into them the next day. They blamed us for poor installation, despite the fact my husband could do these in his sleep. They said they were going to get a replacement part and we would have it the following week.After four days we called to check the status. ""I'll look into it and call you back"". No call returned. Two days later, same thing. Then we started calling every day for 2 weeks trying to get an answer, with the same response ""I have to ask someone else to get your answer"". No one had an answer and just passed us off to waiting for the ellusive person that did, to call us back. After 3 weeks for a family of 8 trying to live without a dryer, no cash returned and no part # to try and get a new part on our own....we demanded to talk to the owner. ""We'll have him call you"".....same story. Every day for a week. ""We'll have him call you"". Eventually my husband told them he was calling the BBB and News Channel 8. The owner called and offered us 50% of what we paid or for us to buy another dryer from him. We told him we were already dissastified with his business and werent interested in anything else from them. Supposedly our full amount should be on our debit card tommorrow. more

all florida appliance and ac is a reliable and great company to fix any ac or heating needs or appliances i highly recommend this company for anyone that comes across it this company is always on time and does professional work as well never had a problem with them ever.. love the company and will stay with it... more

This company is the worst. I placed a warranty request on my refrigerator through my home warranty company American Home Shield. All Florida was the vendor that was called by AHS. The tech came out the same day and said the compressorwas bad. This was on a Friday. The part did not get ordered until Monday afternoon. It was coming form Chicago. It took 7 days for the part to come in. It was not on back order, it was shipped gound service. Now remember we are talking about a refrigerator, an applicance that is neccesary to the normal function of a household. By the time the part was installed 13 days had passed. At no time was I given the option to have the part overnighted. I would have paid any price for that since I had already paid $40 in ice to keep at was left of my food cool in three coolers on my patio. When the tech came to install the compressor, he said that a relay should have come with the compressor. It did not, but instead it came with a re build kit. Well of course the re build kit was the wrong one. The relay had to be ordered. Another four days had passed before the tech came back out and installed the right part. This part was coming from Jacksonville. Again no consideration for the customer. The relay should have been overnighted as well. Fifteen days passed with no refrigerator. Some things can wait but a families refrigerator? This company gets a zero for customer service. All they had to do was ask about getting the pasrts here faster. Even though the repair was through the warranty company, I should have been given the option of having the parts overhighted. more

I've had All Florida to my home several different times over the years!! I have fantastic service regardless if it was for an appliance or air conditioning issue. Each time I call for service I get prompt and courteous service and the fees are always within my price range! Love it!! more

AWESOME! AWSOME! AWESOME! I KNOW EVERY COMPANY HAS BAD REVIEWS AS I WAS LOOKING AT ALL FLORIDA APPLIANCE & A/C REVIEWS I CAME ACROSS A FEW BAD ONES BUT I GAVE THEM A CHANCE AND I PROVED MYSELF RIGHT, THEY DID A GREAT JOB AND WAS AFFORDABLE... YOU GOT MY VOTE!!! more

++++Some of the bad reviews online here unfortunately are from ex-employees we apologize on behalf of their behavior, we provide excellent service & competitive, inexpensive pricing! Try us you won't regret it!++++ more

I called All Florida Appliance & AC for a repair on my air they came right away installed freon & serviced my unit! Technician Chris was very professional & quick to tell me the issue & fix it! Its running great! Thank you All Florida Appliance AC more

Kudos to All Florida Appliance & AC! I've used them twice thru my warranty. Each time the technician has been professional, respectful and knowledgeable. They make every attempt to completely service their customers the same day. I'm grateful for the work that they've provided for my family. Realizing that they already have clients scheduled for each day but still make every attempt to fulfil the same day service requests as well gives them an A rating from our family.\r \r Many Thanks!. more

I would like to take this time to apologize to any customer who felt as if they were mistreated by me (Melisa). For the customer that wrote the last review, I remember this as if it were yesterday. I know you did tell me the unit may have been low on freon. But being the fact that my technicians ran over 15 emergency calls and used up all there freon over the weekend and unable to refill until monday, I still decided to send him because like you said ""you think it was low on freon"" so I took it upon myself to send him to look at your unit, so at least we knew what we were looking at. And I made the right choice because you did'nt need freon you had a leak in your coil which requires a leak search and you decided not to wait for us to preform the leak search. So once again I apologize for any misscommunication more