All Brand Vacuum Cleaner Sales

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146 College Ave
Waterville, ME 04901

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(207) 873-4355
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Main categories:

Appliances

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Appliance Repair

Related categories:

Home & Garden

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I brought my Miele vacuum into All Brand Vacuums to be repaired; we agreed on what the problem was and he said he would replace the defective part. Two weeks or so went by and he ...

HORRIBLE BUSINESS PRACTICE 5/15/2013

I brought my Miele vacuum into All Brand Vacuums to be repaired; we agreed on what the problem was and he said he would replace the defective part. Two weeks or so went by and he said he had the part, so he replaced it and told me it was working properly. I went in payed the 150. + dollars, brought the vacuum home and it had the same problem. I called him the next business day and told him it was still not working and it looked to have the same issue. He told me "we'd work something out". I brought the vacuum back in thinking he would actually fix it and a week went by with no phone call, so we called him and found we needed a totally different part, another 180. dollar part. So, we decided to go in and return the original part and try to fix the vacuum on our own. He would not take the part back, saying "it was used", and would not refund any of our money even though he did not do what we paid him to do. His manor was completely unprofessional, making inappropriate comments; that we didn't make enough money to have our vacuum worked on by him. He misdiagnosed the problem, charged us $80.00 for labor, for replacing a wand. I would highly* recommend taking vacuum repairs elsewhere, this man has personal issues that shine through the way he conducts business. more

great vac shop 1/15/2011

The above comment lost the case more

great vac shop 1/15/2011

This place is great, have been a faithful customer for 17 years. Both vacs still run and service is fast and affordable...i also heard the lady lost=( more

BEWARE! 5/27/2010

I brought in an electrolux canister vac that the elbow at the end of the hose had pulled off from the cleaning head. The woman told me no work would be done if more than $45 without calling me first. Well, he called and quoted $129! So, I refused service and made arrangements to pick up next day. When I came to get it they had vindictively taken apart every single piece of the power cleaning head, right down to each and every screw, which had nothing to do with the elbow above it that needed fixing! Then the owner came out ranting and raving at me, refusing to put it back together unless I paid him $30! Aerus Electrolux took it, reassembled the whole thing AND fixed the broken elbow....all for $52! I'm in the process of actually having to sue All Brand Vacuum for the deliberate vandalism! If I could give it a ZERO I would. more
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